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“Overpriced but with a fantastic view!” 3 of 5 stars
Review of Hilton Quebec

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Hilton Quebec
4.0 of 5 Hotel   |   1100 Rene Levesque East, Quebec City, Quebec G1R 4P3 , Canada   |  
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Ranked #40 of 102 hotels in Quebec City
Chaguanas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Overpriced but with a fantastic view!”
3 of 5 stars Reviewed November 30, 2012

Stayed at this hotel for a week-long international conference at the end of October 2012. I requested a higher floor and was put on the 14th of 22...not bad given the occupancy was almost 100% due to the conference.

The hotel is as plain as any other Hilton, but not bad. The decor was tastily done, the bar counter area is a bit small but the seated area is larger. There was nothing special about the restaurant food, which was included in my package but at the same time, it was sufficient. Boring after a week, but sufficient.

On arriving, I got there after 10pm and this being my first time to Quebec and having been up since 5:30am, I didn't feel like exploring so I went to the bar and had a cold sandwich and a perrier water. The bill came up to almost 20 bucks!

I guess if you have travelled to Quebec or live there you're probably at peace with the fact that the cost of living is sky high, but to me it was a shocker - the prices were a bit worse than London in some cases/places!

The saving grace for me was that the hotel had a gym and a really nice heated pool. Oh, and the view....from my room one could see the entire City! The view from the terrace outside the gym on the 3rd floor was just as spectacular in the morning as the sun starts to rise. The hotel was atop a hill so that explained the fantastic panoramic view from the 3rd floor.

The staff are quite friendly, very efficient and they speak both French and English which was great since my French is very basic conversational at best.

On checkout there was a mistake with my bill as they charged me double for the last night, for some inexplicable reason, but the lady at reception sorted it out within a few minutes. Their holding charges are high though.

I would love to visit the city of Quebec on my own time to sight-see and maybe shop, but if I don't win the lottery it will have to be one of those retirement plans along with all the others.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DanyThibault, General Manager at Hilton Quebec, responded to this review, December 4, 2012
Good morning,

Thank you for taking the time to comment our hotel. I really enjoyed the way you described the view. It is breathtaking, even from the 3rd floor!

As for the prices, they are pretty much the same all over the Old Quebec City district. Although, I must mention they are subject to change according to the occupancy level. In other words, if you shop a little bit before coming, you will not need to win the lottery in order to visit us again!

Hope to see you in the near future.

Sincerely,

Dany Thibault
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1,120 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
Montreal, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2012

Rooms were amazing so many pillows,clean ,and flat screen tv.
Beautiful view of the city,also breakfast buffet in the restaurant was so good.Highly recommend it!
Front desk was very helpful , also valet service for your car!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DanyThibault, General Manager at Hilton Quebec, responded to this review, December 4, 2012
Good morning,

Thank you for all the wonderful comments. It was pleasant to read!

Sincerely,

Dany Thibault.
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Chicago, Illinois, United States
Top Contributor
73 reviews 73 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 18, 2012

The room was perfect with a riverfront view of the old city and Chateau Frontnac smack dab in the middle. I would stay here again in a heartbeat. The location is also a great jumping off point for a tour of the old city... and its closer to the cool bars at the top of St. James.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanyThibault, General Manager at Hilton Quebec, responded to this review, December 4, 2012
Good morning.

Firstly, thank you for taking the time to comment. I had a smile when you mentionned that: "the room was perfect with a riverfront view of the old city and Chateau Frontnac smack dab in the middle".

I always say: "if you want the best view of the Château Frontenac you must stay at the Hilton"!

Sincerely,

Dany Thibault
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Newport, Rhode Island
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 17, 2012

My boyfriend and I stayed here for a weekend in February of 2012. It was a perfect romantic getaway!!! We had the Parliamentary view and it was so beautiful and magnificent. The room was very clean and up to date, as was the rest of the hotel. The outdoor pool (yes, it is heated and open to swimming during the winter!) was amazing but the water was still pretty cold so we couldn't stay in for long. But, it is definitely a must to try in the colder months, and the view of the Laurentian mountains is wonderful! I would 100% come back to Quebec City and stay in this hotel again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DanyThibault, General Manager at Hilton Quebec, responded to this review, December 4, 2012
Good morning.

I was very happy with the title of your review! "Perfection" is what we aim for.

Feel free to come back for another romantic getaway anytime!

Sincerely,

Dany Thibault.
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Barnsley, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 16, 2012

We stayed here before going on 16day ncl cruise down east coast of America, fantastic hotel and situated near centre of Quebec, room clean and beds really comfy, breakfast had in hotel however was very steeply priced, for a buffet breakfast.

Room Tip: Ask for room on high floor for better views of city
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 16, 2012

As Diamond Hilton Honors members, we were upgraded to a junior suite. It was on the 17th floor facing the river. The view was enthralling. You could easily sit for an hour just watching the sunset and the ice skaters and the light show at the port. The room was really comfortable. The executive lounge was nice. The lobby was always a little crowded - this is a convention hotel after all. It is right next to the convention center. The concierge was very helpful and gave us great recommendations for dining and a hair salon.

Room Tip: ask for a high floor
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanyThibault, General Manager at Hilton Quebec, responded to this review, December 4, 2012
Good morning.

I must say that it is always great to get good comments. Although getting great comments from a Diamond member such as yourself is even more gratifying because you travel in a lot of hotels throughout the year and you are able to compare us to others.

I am really glad you enjoyed the hotel, the service, the view and the city.

Hope your travels bring you back soon,

Sincerely,

Dany Thibault.
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Camino
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2012

Arrived at hotel at 9 pm and was miffed that Hilton Honors check-in wasn't available. Waited, checked in and had bellman take luggage to room so we could go to bar for a bite to eat before retiring. Lively area with good menu selection. Got to room about 11 and it was spacious and well decorated. Nice view also. Good nights sleep with quite location and rose early for breakfast and walk around before taking taxi to cruise ship.

Room Tip: Join the Hilton Honors club. We got a nice room on the top floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Quebec

Address: 1100 Rene Levesque East, Quebec City, Quebec G1R 4P3 , Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Quebec City
#19 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#35 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Quebec 4*
Reservation Options:
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Also Known As:
Hilton Quebec Hotel Quebec City
Hilton Quebec City
Hilton Hotel Quebec City
Hilton Quebec Quebec City

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