We have stayed at the Quebec Hilton three times in the last two years both as a base for skiing and to witness the Carnival.
On each visit ,we have found everything to be fine with a very friendly staff and perfectly comfortable and clean rooms. On each occasion, we have stayed on one of the Executive Level floors and used the Executive Lounge during the time there. This year, the reception staff noticed our 9 night booking and immediately took me into the Lounge and the very friendly concierge, Gabriel, checked us in very quickly and efficiently. I had forgotten to request a rollaway and it was delivered to our rooms by the time that we arrived there ourselves. Beat that!
The Lounge offerings are perfectly adequate with a Continental breakfast ( or restaurant vouchers which can be topped up for $4 if you prefer the hot buffet ) In the evening, you are able to sample hot appetisers, cheese, fruit, pastries etc. and the alcoholic drinks are about $5.50 per shot for wine and $6 for spirits. This is done on an "honesty " basis!
The comments about the rooms puzzle me as our room was, generally, warm and there was no need for the extra blanket. The outside temperature was -35 degrees C so Quebec in winter is not something to be uprepared for. We have not had a problem with feeling cold at any time on our three stays.
The size of the rooms differ slightly from those at the front of the hotel to those with the "City " view at the back. The sizes can be found on the website ( 291 sq.ft.) and are not particularly small whichever you are in. The concierge took us on a tour of the recently renovated floors( 1-4 ) which are done with the "Hilton" bed, pastel colours and well designed furniture which gives more storage space than before which was the only slight criticism that I could make. The intention is to renovate gradually without inconveniencing guests and the product that we saw was of very high standard.
The valet parking was very efficient and handled by the car valets and porters very well indeed. We left each morning at a busy time and were always able to get away promptly. The porters who stood out in the bitterly cold weather were always cheerful and ready to help with any queries.
We used the Allegro Restaurant on a couple of occasions and found no problem other than my grasp of spoken Quebec French. The carafe of red wine was not at room temperature so in my fashion told the server just that or so I thought. She came back with some ice in a jug! My fault , I admit and something to laugh about.
We asked about the ownership of the hotel. Apparently, it had been owned by a company who were more into shopping mall development where now the owners are hotel developers and keen on improving their chain of Hiltons across Canada.
Overall, we had a great time and would not hesitate to go back. The hotel is fine and, with the renovations, will offer excellent value.

i loved this hotel we had the most amazing view of the planes of abraham. room service was amazing food very good. short walk to 5 ***** restaurants and bars. we paid 300 a night i would pay 10x more if i had to to stay there again

We were in town for the Winter Carnival and felt a part of the party by staying at this hotel. It was in the middle of all the events and right outside Quebec’s Old City. We chose to stay on the Executive Floor and although there wasn’t anything special about the room, the view was remarkable. Ask to stay on the side of the hotel facing the old city and try to get a high floor. But beware, the elevators were very slow. One of the Executive Floor perks was access to the Executive Lounge on the lobby level. It was a nice retreat and in the evening there were complimentary appetizers and well-priced drinks (about $5.50 for a glass of wine.) In the mornings, there was also a complimentary breakfast but mostly just cheese and pastries. I was surprised by the gym, although a little cramped, it had free weights and plenty of machines to get a great workout for free. The pool is open in the winter and for novelty, it was interesting to jump in but does not have spa temps-it is heated but you’re not going to want to stay in too long. Fortunately there is a sauna available. The staff was friendly and helpful (except the surly bartender at Allegro) and plenty of shopping right outside the hotel.

We stayed at the Hilton on tour and found it comfortable. It is located just outside Old Quebec town and certainly within easy walking distance to this wonderful place. We also spent some time exploring the neighbourhood around the hotel and discovered some nice places to stop and have coffee or a small meal. Our view from the window was of gardens so this was very pleasant.

Perhaps because we were on tour we had no problems with room size, porterage or booking in so have no real criticism of the hotel or the staff. Breakfast was good.

Given the hilly area within the walls of Old Quebec you need to be fit to fully explore and appreciate the wonderful shops and cafes that this city offers. We found an underground walkway back to the Hilton which made the return hike easier for our mothers - not quite so steep.

I thought the Hilton was a good hotel to stay at although perhaps not a luxury hotel.