We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel” 4 of 5 stars
Review of TRYP Quebec Hotel PUR

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added TRYP Quebec Hotel PUR to your Saves list
TRYP Quebec Hotel PUR
3.5 of 5 Hotel   |   395 rue de la Couronne, Quebec City, Quebec G1K 7X4, Canada   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #53 of 104 Hotels in Quebec City
Seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel”
4 of 5 stars Reviewed October 4, 2013

Staed two nights here. Location was good. Hop on bus stop right around the corner. Great restaurants within easy walking distance. Rooms are spacious, clean and comfortable.
Pool is nice, but only open certain hours. No hot tub, but there is a nice sauna. No coffee or other amenities provided, but a good coffee bar is located right outside main entrance. Old Quebec and the train station are walk able (about 15 or 20 mon.) or a short cab ride away. Would stay here again.

Front desk staff were helpful, but frequently understaffed made for long waits at times.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent D, General Manager at TRYP Quebec Hotel PUR, responded to this review, October 6, 2013
Dear BeaverLee,

Thank you for taking the time to shared your feedback of the TRYP Quebec Hotel PUR,
We are very proud of our hotel and services, and we are happy to know that you had such a great experience.

Thank you for staying with us and allowing us to take care of you and we look forward to being able to do it again for your next stay!

Regards,
Vincent Dufresne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

647 reviews from our community

Traveler rating
    186
    283
    110
    46
    22
See reviews for
100
283
38
112
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Normandy Park, Washington
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 3, 2013

The location is ideal for shopping and restaurants. It is a fifteen minute walk to the train station or old town. The hotel is modern and somewhat stark but in a good way. It is clean and the linens are luxurious and the beds are very comfortable. There is a large pool that is a comfortable temperature for swimming. I would definitely recommend this hotel to friends and would stay here again. Perks include coffee in the lobby and free internet in the rooms. The people at the desk were all friendly and spoke English.

Room Tip: We were on the 16th floor with a view of the city.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent D, General Manager at TRYP Quebec Hotel PUR, responded to this review, October 4, 2013
Thank you for taking the time to shared your feedback of the TRYP Quebec Hotel PUR,
We are very proud of our hotel and services, and we are happy to know that you had such a great experience.

Thank you for staying with us and allowing us to take care of you and we look forward to being able to do it again for your next stay!

Regards,
Vincent Dufresne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 29, 2013

I arrived a bit early. With a bit of luck the room was ready - thank you. Nice functional modern rooms. The internet was a good inclusion.
The staff didn't mind speaking english and were helpful.

I prefer to have a kettle and coffee making in the room to make a coffee first thing. There was no tea coffee making available in the room. The coffee was available downstairs. The machine was out of order my 4 days of stay,

The pool hours are limited. I couldn't get a swim because it was always closed when I was free.

Lovely and clean. The halways are dark, obviously covering the renovation.

Had restful sleep as the pillow and bed were comportable, and the floor quiet.
Couldn't find a place for a really early breakfast. However there are some convience stores and a supermarket not too far away.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent D, General Manager at TRYP Quebec Hotel PUR, responded to this review, October 3, 2013
We appreciate your comments and observations related to your recent stay at the TRYP by Wyndham Québec hotel PUR, we are indeed regretful to read you had an unpleasant experience with the facilities and services. We take your comment very seriously. Your feedback is very important to us as it assists us to make necessary changes to ensure every guest stay is memorable.
Au plaisir,

Vincent Dufresne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 26, 2013

Very tricky....while check out they gave me a final bill which I clear and left....but after checking my credit card bill..I find out they charged another fees without consulting me....not a professional manner to handle your final bills...inspite of calling them they never say sorry...very sad...will never recommend to anyone....

Stayed September 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
123 reviews 123 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 13, 2013

We had a room on the 17th floor overlooking the city, not the Catheral, which is good (do not like the idea of point our feet at the catheral when we are in bed). The room was quite big and clean. The bathroom is big. Love the long counter top. The shower was lovely too.
We liked the room, the decor, the staff and while the coffee machine is the lobby was good, we were used to having a coffee maker in the room. Were there for 3 days, one day the machine broke which was not a big deal as Van Houtte was practically next to the lobby.
The walk to the Old City was about 20 minutes and was good exercise.
The staff was friendly.
We will stay here again if we return to Quebec City.
The restaurant in the hotel, Table, was very good.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent D, Directeur général at TRYP Quebec Hotel PUR, responded to this review, September 14, 2013
Bonjour,

Thank you for taking the time to share your comments of your resent stay at the TRYP by Wyndham Quebec hotel PUR. It is a great pleasure to read your have enjoyed the minimalist decor of the hotel, and that you were able to benefit from the many services that the hotels offers.

Once again thank you for providing our trip Advisor readers with great information, we look forward to seeing you again on your next trip to Québec city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 11, 2013

My wife and I just returned from a two-nite stay at this hotel. My impressions are very positive. The decor is very modern and clean. The staff were quite helpful. Maybe the best part of the room was the bathroom, it has a big walk-in shower that was very enjoyable. The restaurant attached to the property is a little pricy for what it sells but it is certainly acceptable. The location isn't perfect but it is easy to access with a car. All-in-all we liked the hotel: it was clean, quiet, modern, and comfortable.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent D, General Manager at TRYP Quebec Hotel PUR, responded to this review, September 13, 2013
Dear Macgreg8,

Thank you for your great review of your resent stay at the TRYP by Wyndham Québec hotel PUR. We are thrilled that you enjoyed the hotel facilities and also the quality of services of our staff Once again we thank you for providing our TripAdivor readers with some great information, we hope it will be helpful to our future guest just as it was for you.

We look forward to seeing you again on your next trip to Québec city.

Vincent Dufresne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
62 reviews 62 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 5, 2013

This hotel in the downtown of Quebec is pretty average. From appearances they have tried to recently remodel and modernise but it just feels incomplete. The lobby area is quite nice and the dark corridors are different which many people on here are divided on.

The room we had was renovated and quite sizable but there were signs of a half done job with the renovations. There was a hole behind the air con unit that they had forgotten to patch up and paint, a towel rack that was loose and crooked and a crack in the bathroom which hadnt been fixed. Despite this, the room felt very clean due to the new furnishings and new carpet.

The hotel does offer free wifi but it struggles to cope with the volume of people. Seemed to work at odd hours when I assume the majority of guests are sleeping but really struggled at other times. The coffee machine in the lobby is a great idea but it needs constant attention as milk runs out, beans run out etc

Location was the hotel isn't too bad with some eateries around the neighbourhood but it is definitely a fair distance from Vieux Quebec City. A taxi can quickly take you out there for under $10 which will save a half hour walk.

The spa and sauna was pretty good and seemed seldom used during my stay (which is a good thing).

Room Tip: with floor to ceiling glass windows, ask for a room facing the cathedral ?
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent D, Directeur général at TRYP Quebec Hotel PUR, responded to this review, September 6, 2013
Dear xcapee

We appreciate your comments and observations related to your recent stay at the TRYP by Wyndham Québec hotel PUR, it is disappointing to read that our hotel did not live up to your expectations. We take your comment very seriously, as we all strive to offer our guest a wonderful and memorable stay, it is only through valuable feedback such as yours that we can continue to improve and offer the very best to our future guests.

I hope we will have the chance to welcome you again to the TRYP by Wyndham Québec hotel PUR.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to TRYP Quebec Hotel PUR? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TRYP Quebec Hotel PUR

Address: 395 rue de la Couronne, Quebec City, Quebec G1K 7X4, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 104 Hotels in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — TRYP Quebec Hotel PUR 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Towering above downtown Quebec, Hotel PUR's sleek and sophisticated guest rooms are a lesson in savvy design. All guest rooms are outfitted with select amenities appealing to the business and leisure travelers. Guest rooms feature floor to ceiling windows offering panoramic views of the neo-Gothic Saint Roch Church, Saint Lawrence Seaway, and Orleans Island. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, Despegar.com, HotelTravel.com, Booking.com, TripOnline SA and Tingo so you can book your TRYP Quebec Hotel PUR reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pur Hotel Quebec City
Pur Quebec City
TRYP Quebec Hotel PUR Quebec City

Owners: What's your side of the story?

If you own or manage TRYP Quebec Hotel PUR, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.