I've been to Quebec City before many moons ago, but was familiar with Grande Allee. I am here on business this time around, and just needed a hotel for the weekend, before joining my work colleagues again at another (bigger) hotel. So all I took with me was a backpack for 2 nights. I tried to book at 6 other hotels, but they were fully booked, and this hotel was available. I
I arrived Friday night at 11:30pm exhausted. I had reserved 2 nights a week prior for a very reasonable price. The woman at reception was friendly and she took care of me right away. She spoke some English but mostly French to me. I got a 3rd floor room at the back. I was glad for 2 things: There was a room facing the back because, walking up the street, the nearby bars were loud with music. And I just needed some rest. The other thing was that I just had a heavy backpack. There are no elevators, so anyone with regular luggage who don't have the physical ability or desire to lug luggage up stairs should be aware of this. This shouldn't be any different to a lot of the hotels in France if you've been. I read the reviews before and was aware of this.
The room was very comfortable for what I needed...just a place to sleep. I found the bed and linen VERY comfortable, but I like my beds firm. Don't expect pillow top sinking kind of bed. Personally I loved it. Very small TV, but I don't care. A wardrobe to hang your clothes, and a luggage rack to set your luggage on. A little fridge and a small desk. Yes, agree with the thin towels, but oh well, at least you got them, and they were clean and not tattered. Showers were fine, no trouble with the water. But the best part, and it was a pleasant surprise was the heated floors in the bathroom. I just braced myself for some cold floors under my feet with ceramic tile and what a pleasant surprise! I wasn't in the room too too much to read so I didn't care. Re: a comment by another poster about it being dark...it may not be the brightest room, but it's also not the darkest. Yes, it would have been nice if the window could give all your lighting...but it didn't. Wasn't a dealbreaker and it didn't change the way I felt about the room or my stay...all in all I liked it, because it was cozy (fireplace and brick wall) and comfortable. Very cute and quaint. There is attention to detail which I liked...nice little wine glasses in the room, along with water glasses, and an ice bucket (I don't normally see wine glasses), convenient shower gel dispenser in the tub area, the provided toiletries (btw, they're minimal) are really good quality, coffee maker in the room, the architectural details to the room- high baseboards, hardwood floors, brick wall and bathroom heated floors- renovations were well done, and not shoddy at all.
I didn't take the breakfast here. I would highly recommend Cosmos Cafe for a very nice brunch and nice ambiance...light, energetic and fabulous brunch options.
Location is great if you like the nightlife...I didn't come here for that, but there seem to be some good dining options and nighlife options for the young at heart. A 5 minute walk to the Old Quebec City walls...10 minutes to Chateau Frontenac.
I would highly recommend for a very comfortable stay here...Not 5 star if you're looking for that or has an elevator. But this hotel would be for those who want simplicity, good quality, comfort and no hassle. My dealings with the front desk were pleasant (in speaking to them 3 occasions) so the service was very good...And one's experience with service is half your experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
thank you so much for such a great review of our hotel and your stay! We're pleased to see that you enjoyed your stay and that our hotel has met your expectations. We hope you had a wonderful weekend with us. Since our hotel has kept his old charm, we do not have an elevator, but we can help people who need to carry their bag upstairs. Grande Allée is a great street, with many restaurants and bars, it is a good spot for the ones wanting to visit the city by foot like you specified. We would be really happy to welcome you again on another visit to Quebec city. Thank you again for your comment!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.