This was a great trip. Went in February and stayed Monday night into Tuesday. It was almost all booked the night we were there, as I imagine it is most of the time. Would I do it again? Sure, especially that I picked up these tips:
1) at night it's cold, but it's still comfortable to sleep. You won't freeze to death and if anything, you'll be too hot. That was my problem. I followed their directions which were to soak in the hot tubs for 20 mins, dry off/bake in the sauna, then dress in a thin layer of NON-cotton material underarmour top and leggings) and get into your special sleeping bag that is designed to maintain the temperature of whatever goes in it. I did all this, but I ended up getting really hot at night. Instead of feeling good all bundled up in the sleeping bag in the fetal position, I had the tendency to want to stretch out and sprawl all over the place because I was hot- which I could not do in the sleeping bag. I didn't get much sleep and had a couple panic attacks from it. Only after I let enough of the "hot" air out of the bag by opening it for a brief period of time, was I able to fall asleep.
2) At night, water crystals from the vapor coming out of your mouth/nose have the tendency to lay on your cheeks. You don't realize at first, but then when you go to get a shower and put on your face moisturizer like I did, it stings like a mo-fo. So, I would suggest putting vaseline or something on your cheeks if they will be exposed to help with this.
3) The grounds are beautiful, but there was this little candy shop that was open when we first got there, but it then closed at some ridiculously early time (like 5pm) or something like that, and didn't re-open till the following afternoon, so we missed out on getting anything from it because we had to be on our way. So if you get there and see it open, go to it.
4) Gloves, Thick Socks,- I can't say enough how important this is. You will get cold. And if you want to go down the ice slide, you need insulated ski/snow pants. You won't really slide in jeans.
5) Timing- the whole place is open to the public from 9am to 9pm. So if you are going out and about in Quebec, do it during that time so you can enjoy the ice hotel when it's just you and the other guests. It's so much better. No school groups running around, etc. If you want to see each and every room, however, you need to be there during the "public" times-otherwise the room's guests could be in it.
6) Don't expect much from the lodge. Yes they have hot drinks free 24 hours, but there is VERY limited seating. I'm talking 3 couches and 2 side seats for the 80 some people who are staying over. So if your backup plan is to sleep there if things go bad, don't expect much.
I don't know when check-in time is officially, but we rolled into town around 2pm and were able to get our keys/storage locker. Only carry what you need on you, and the rest gets kept in the lodge storage locker. That part is open just to the guests. The ice hotel and all the rooms are a sight to see. People don't realize it's literally just a block of ice where you and your sleeping bag will spend the night. The bathrooms and showers and everything else are in the lodge. There are a few port-o-potties in the immediate vicinity of the ice hotel, but the nicer accomodations are a short (depending on where you stay) walk. The cafe they have in the lodge has good food for what it is, and there is free wi-fi.
You have to go into this knowing what to expect. Think of camping in the cold.
You don't need to pay extra to sleep in a special suite. Get the basic room and view ALL the roo...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.