The room, grand luxury, spacious, hotel staff were exceptional. You can tell by the staff that this hotel is well run. Special thanks to Rooms Manager Francois Bedard who went beyond his obligation to intercede for me with travel company to make reservation changes, especially as they were being obstinate. The restaurant food was exceptional and reasonably priced. Yes it has the famous 23 steps but the staff are always on hand to help. This was a very busy time for the staff but they never showed the stress. i would recommend this hotel, centrally located, period stlye,very quaint. Well done everybody and thank you for your courtesy,we had an enjoyable stay with you.