We (a family of 3) had a great experience at this hotel. We were upgraded to a room with fireplace at check in - it was very spacious and it looks like have been recently remodelled. Although the room was in the firts floor and faced Cote du Palais, it was very quiet. The bathroom had a bathtub and was really large. The hotel decor is very pleasant. They spent a lot of attention in the details. The lobby is large and divided in several ambiences. Manoir Victoria is one of the only hotels in Quebec city with a swimming pool (Indoors, of course). The hotel is located downtown and close to several restaurants and shops. Be mindful at the long staircase at the entrance. A little hard for folks with walking disabilities or families with strollers. However, the staff is always at the entrance to help, even in the cold winter.