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“Quiet & clean - Excellent!!!” 5 of 5 stars
Review of Best Western Premier Hotel l'Aristocrate

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Best Western Premier Hotel l'Aristocrate
3.0 of 5 Hotel   |   3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada   |  
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Ranked #20 of 104 Hotels in Quebec City
Fort Kent, Maine
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Quiet & clean - Excellent!!!”
5 of 5 stars Reviewed October 19, 2012

We have stayed at this hotel several times in the past few years. We will always stay at this hotel while we are in Quebec City. Like other reviews state, all aspects of this hotel are excellent!! From checking in, restaurant/event info, to checking out.... Super!!!

Room Tip: We usually go for the superior room
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, October 22, 2012
Bonjour AmericanBucheron,

A very sincere thank you for your great review as well as for giving us a perfect score.

You can be assured that it is always a pleasure to welcome you at the Aristocrate.

Best regards from Québec,


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
    196
    124
    21
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Norwalk, Iowa
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2012

From booking the room, checking in, help booking tours, the room, restaurants info and checking out the experience was great. The room decor was lovey and had a nice bathroom. We were there for 3 nights and I would say to see all of the area this is enough time. Don't try to do it in 1 day, there is too much to see. I would recommend this hotel to anyone.
We took the Old Quebec City tour and then stayed and walked around the Old City until the last bus back to the hotel and the Falls and Church tour. Very nice and friendly tour guides and we didn't have to drive and learned many interesting facts about the area.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, October 17, 2012
Bonjour Jlg919,

Thank you for your fantastic review and your perfect score.

I am glad we contribute making your visit to Quebec city a memorable one and I sincerely hope that we will have the pleasure to welcome you again.



Carole
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Fairhaven, Massachusetts
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 10, 2012

My hubby and I have never been to Quebec City and since we were so close to the boarder, we decided to go for an overnight visit. I was originally trying to get a room at the Holiday Inn express but they were full and referred me to the Best Western. We have never stayed at a BW prior to this stay and now I would not hesitate to book room there. We had a great experience. Despite the lanugage differences French vs English we had a nice stay. Our room was clean with a king bed, nice & modern. Free wi-fi was great, as well as free parking. They do offer a shuttle bus free of charge into the Old Quebec City at 9:30 and 10:30 am. The front desk staff were very helpful in referring us to several different restaurants. Which we did try & I'll give a review on them. Old Quebec City was so beautiful and charming. We were surprised at how many visitors were there, it was a bit crowded. You need more than a day to visit and we intend on going back next year and may even stay at this BW again! As a side note Quebec city and Old Quebec are pricey so bring extra cash or as we did we used our credit card and had no problems.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, October 15, 2012
Bonjour,

Thank you for taking the time to review our hotel and thank you for your great comments.

I am pleased that you have chosen our hotel for your first stay at a Best Western and glad that you have taken advantage of our free amenities.

I sincerely hope to have the pleasure to welcome you again next year.


Carole Cote
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2012

We arrived in Quebec without pre booking a hotel and decided to book this hotel as it was easy to drive into the old town and near the aquarium. The receptionist was really friendly, lovely, helpful young lady. She gave us a local map and advised us about the old town. We had a lovely room with nice bathroom and decor.

The gym was pleasant and had good equipment. overall a very pleasant clean hotel.

Room Tip: Our room was on the ground floor so no stairs or lift to use.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, October 8, 2012
Bonjour Jan 1401,

Thank you for your wonderful review and for the perfect score of 5/5.

You can be assured that I will share your compliments with our front desk team member.

Best regards from Quebec,


Carole
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Plano, TX
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2012

This hotel lives up to the reviews. The rooms were new and the bath very clean and modern. We were there just prior to June 1 and did not need to use the shuttle service. It was a short drive to the Old City. The only drawback was no breakfast, but we found other options on our way to the Old City. English speaking staff were very helpful, which is important in a French speaking city. We found that going straight down the street that the hotel sits on takes you to the Old City and past beautiful neighborhoods. There are no parking fees ( unlike the hotels in Old Quebec) and easy parking on premise. We walked across the street to a grocery and to a great pizza restaurant. Other than that, you will need to drive for meals. The area just before Old City has lots of great restaurants and bistros that are perfect for dining. One caution- the stores all close by 5PM including malls. Dont plan for any late shopping strolls.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, September 25, 2012
Bonjour Texas Rover,

A great thank for your sharing your opinion and for your score of 5/5.

I am glad that you have appreciated our location as well as the helpfulness of our team member.

Best regards from Québec,


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cuyahoga Falls, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2012

Very nice hotel for a Best Western. Rooms are nicely done but small with a very European feel. The beds are incredibly comfortable...some of the best I've ever slept in. The hallways were very narrow. The bathroom was extremely small but again, very new and nicely appointed with a rain shower head. There was a weird smell in the room that hit you when you walked in but you didn't notice it after a minute. Only a few miles from Old Town Quebec. The easiest route is to head to the part of the city thats down below on the river. That way you don't really have to get on the highway. The roads in the area of the hotel have to be the most confusing I've ever tried to navigate. Lots of ramps, and stop signs, and loops. Didn't eat at the restaurant but the menu seemed over priced. Overall it was a good price for a nice hotel. I could see staying closer to Old Town Quebec but you don't have to pay for parking here.

Room Tip: Ask for one that faces towards the front and the bridges. The ones in the back look into a neighborh...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, September 24, 2012
Bonjour Greg,

Thank you for taking time to review our hotel.

I am pleased that, as many other guests, you have been amazed by the comfort of our bedding package.

Best regards from Québec,


Carole
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Cascais
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 17, 2012

We needed one night in quebec and stayed there for one night. The place looks new and the rooms are good and the small bathrooms are good too. The twin rooms are without balcony, the balcony in thedoubles are small and without any privac to thenext room neighbour.so you dont feel like leaving the door open because itsmeasy to enter from nexwt doors. Also it es very noisy there. The shuttle bus is just going a few times, but the public bus is ok too. Parking in quebec is expensive, so its better to use the shuttle into town. The lady driver of that bus was very friendy.
The pool was useless for us, we could not swimm in the morning before breakfast because the opening hours are between 11.00 and 19.00 , basically when guests are not in the hotel...
If you book with breakfast you get an a la carte breakfast where you can choose between 5 different breakfasts. Watch out they almost all come with fries!, being GErman, that is nothing we eat for breakfast. Portion is not very large, so if you are a good eater, you have to order more at an extra price. The restaurant is very formal run, the staff is pleasant and reserved. But they do speak english, which is at times difficult in quebec.
So staying there is functional but not a holiday feeling experience!

Room Tip: Doubles have balcony, twins not. Very noisy, but if you like tosleep with open window, go for a room...
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, September 18, 2012
Dear Globuli 2012,

Bonjour,

Thank you for reviewing our hotel following your stay in August.

I am glad that you have appreciated our new décor as well as the comfort of our rooms. As far as the breakfast’s choice is concerned, you can be assured that I will share your comments with the restaurant’s owner.

Again thank you for your comments and best regards.


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Hotel l'Aristocrate

Address: 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#6 Business Hotel in Quebec City
#20 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Premier Hotel l'Aristocrate 3*
Number of rooms: 100
Official Description (provided by the hotel):
Close to the Park Aquarium, Laval University and the shopping centers; you will also benefit from La Fenouilliere, known as one of the finest restaurants in Quebec will delight you with its exquisite cuisine. Each room offers a brand new decor; our pillow-top mattresses and our high quality bedding will provide a perfect comfort. Free amenities included: parking, high speed internet access and local calls. In addition, you will find a work desk with ergonomic chair, flat screen TV of 37 inches, clock radio with dock for iPod and MP3, refrigerator, telephone and voicemail, iron and ironing board, hairdryer. ... more   less 
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Also Known As:
Best Western l Aristocrate
Best Western Quebec City
Quebec City Best Western
Best Western Premier Hotel L'Aristocrate Quebec/Quebec City

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