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“charming hotel in desperate need of cleaning” 2 of 5 stars
Review of Hotel Manoir des Remparts

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Hotel Manoir des Remparts
3 1/2 rue des Remparts, Quebec City, Quebec G1R 3R4, Canada   |  
Hotel amenities
Ranked #52 of 124 Quebec City B&B and Inns
Rockford, Michigan
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
“charming hotel in desperate need of cleaning”
2 of 5 stars Reviewed May 26, 2008

My wife, 20 year old daughter and I stayed for 4 nights at this small hotel on the old city wall of Quebec City. The location is wonderful; all of the upper and lower town attractions, shopping and restrauants are within an easy walk. There is a lovely cafe (Le Cafe De La Soiel) at the foot of the wall just a few blocks distant and the antique district on Rue St. Paul is just there as well. Additionally there is a bench between two cannons dating from 1812 just across the road with a lovely view of the St. Lawrence river and the Isle d'Orleans. It should be a wonderful place to stay and it could be; just now it has a desperate problem with owners who are not keeping up a wonderful facility. They are friendly and charming, speaking both fluent english and French, but they do not have "an eye" for cleaning. My daughter who's own housekeeping is often less than I would hope for was the harshest critic! The carpets are stained and worn, the paint chipped and poorly applied and the cleaning of rooms sketchy at best. In addition the breakfast offered was poor by most standards, but in a community that values good food as much as this one, it was almost tragic. The rates were no less than the other small hotels in Quebec City, and it was rated with 2 stars. I would not stay at the Manior de Ramparts again, but I will stay in the small hotels of Quebec City; it is a wonderful place.

  • Liked — location
  • Disliked — lack of cleaning
  • Stayed May 2008, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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63 reviews from our community

Traveler rating
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    6
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 15, 2007

I would recommend this hotel to anyone. We requested a room with a river view which is what we got. For the price, including complimentary breakfast, this Hotel is clean and located close to everything. The room was small and quiet even though we were on the first floor at the front and there appeared to be no noise from adjoining rooms. Bed was clean and comfortable. Staff are friendly and accommodating.

  • Liked — Price, location and cleanliness
  • Disliked — very busy at breakfast time in kitchen
  • Stayed August 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 20, 2007

For a place under $100 within Old Quebec, this is quite a nice little place. Ran by a family - very friendly. Has 2 types of rooms available - room with private bath (1st & 2nd floor) or room with shared bath (3rd floor - 3 showers & 3 restrooms shared between 10 rooms). 3rd Floor is very much like a dormitory, with couch, TV & microwave. During my stay, the weather has been very nice, so don't know how well the AC works. The TV in the room is antique... There is a public computer in the lobby area. Breakfast: toast, muffin, croissant, jam, peanut butter, cereal, orange juice, tea, coffee, hot chocolate, milk.

  • Liked — location & price
  • Disliked — not very comfortable, but do-able
  • Stayed August 2007, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
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Saskatchewan
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 10, 2006

We stayed here for one night in June, 2006 in the course of a whirlwind tour. We picked it because of the reviews on Tripadvisor and the price. It was wonderful. Location was great, view not quite what we expected but interesting. The friendliness and level of service was incredible, rooms were adequate for a building of this size and type, and the furnishings were great. The bed, cleanliness, quality of linen, were of the highest standard. There does not appear to be any air conditioning, but if we were to go again at a time that it was not very hot, we would certainly stay at this hotel and stay longer.

  • Stayed June 2006
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, CA
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 17, 2005

The best things about this hotel were the price ($95CAD), the location (just around the corner from the old city center), and the very friendly hotel staff. The owner even gave us a lift to Montmorency Falls since she was going that way anyway. No 4* hotel will do that for you.

My husband, toddler and I stayed at this hotel in June, 2005. It was the cheapest I could find inside the city walls, and I was dubious. The picture I found on the Web didn't make me feel any better.

But after a brief taxi ride from the train station, we were dropped off at a very quaint, if old, hotel. The owner was at the desk, and was very welcoming to all of us, pointing out the child-sized rocking chairs in the lobby to my daughter.

Our room on the third floor (no elevators) had two double beds. Two large windows looked out on the St. Lawrence River. There was a ceiling fan which in June is a relief. There was also an old empty honor bar refrigerator where you can keep cool drinks, grapes, etc. Very handy.

The room was plain but very clean. The buffet breakfast was more than enough food.

If I ever come back to Quebec City, I would definitely stay here again.

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Montreal, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed August 16, 2005

Stayed here with another couple on August 13-15, 2005. Everywhere seemed to be booked up, so we were thrilled to find somewhere at under CDN$100 inside the walls of the Old City AND including breakfast!

It's certainly far from luxurious, but it was pretty quiet, the service was friendly and they let us check in shortly after noon. Our room had recently been renovated with random furniture - fancy side tables, leather sofabed (with no room to fold out), flat-screen TV, great air-conditioner - and the bedding was incredibly comfortable. Our friends' room was shabbier and a little musty but their bathroom fittings were all new.

The breakfast was very good, consisting of juice, coffee/tea/chocolate, melon, cereals, toast, rolls and muffins. There was free internet access in the lobby. The location is excellent, walking distance to everything in Vieux Quebec and just a short, very vertical hike from the lower town. The view must be beautiful if you get a room at the front of the hotel. Would have no problem staying here again.

  • Stayed August 2005
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Manoir des Remparts

Address: 3 1/2 rue des Remparts, Quebec City, Quebec G1R 3R4, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Kitchenette
Hotel Style:
Ranked #52 of 124 B&Bs / Inns in Quebec City
Price Range (Based on Average Rates): $
Number of rooms: 40
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Also Known As:
Manoir Des Remparts Hotel Quebec City
Hotel Manoir Des Remparts Quebec/Quebec City

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