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“Great Service” 4 of 5 stars
Review of Le Saint-Pierre Auberge Distinctive

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Le Saint-Pierre Auberge Distinctive
3.5 of 5 Hotel   |   79, rue Saint Pierre, Quebec City, Quebec G1K 4A3, Canada   |  
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Hotel amenities
Ranked #13 of 97 hotels in Quebec City
Montreal, Canada
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Great Service”
4 of 5 stars Reviewed May 5, 2013

very comfortable stay, beautiful location :)
only thing is the phone rang for some line problems,made me woke up three times in th night.
however staffs are very very well took care of customers, loved it :)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vlemieux, Room Division Manager at Le Saint-Pierre Auberge Distinctive, responded to this review, May 15, 2013
Bonjour MegMeg1982,

First of all, our entire team would like to thank you for your positive review. We definitely aim for our guests' entire satisfaction.

Bonjour MegMeg1982,

First of all, our entire team would like to thank you for your positive review. We definitely aim for our guests' entire satisfaction.

We also would like to give our apologies for the issue you have been experiencing with our phone lines, depriving you of a quality sleep time!

We truly hope to have the privilege of welcoming you back among us in a near future.

Best regards,
We truly hope to have the privilege of welcoming you back among us in a near future.

Best regards,

Valérie Lemieux
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

345 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Winnipeg
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

A five night stay and loved every one of them.
The rooms were clean and everything we needed was provided and then some. The breakfasts were wonderful and many to chose from.
I look forward to another stay very soon.

Room Tip: My daughter and I each had our own suite. 301 and 305. Wonderful spaces to enjoy your relaxing aft...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2013 via mobile

The concierge service was excellent. They answered all our questions and gave us excellent recommendations for restaurants and things to do in the area. They even helped us organize a walking tour.

The rooms are sparkling clean and the exposed brick walls are beautiful. The hotel is very unique. It's in old Quebec and matches the local area in style and feel. Definitely coming back.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2013

I recently spent 5 nights in this gorgeous hotel with my adult daughter and my son and his girlfriend in another double room. Initially had a hiccup with the rooms booked via travel agent and due to a flight delay then cancellation arrived at the hotel at 2.30am!... Despite the late hour the concierge contacted the manager to sort out the room situation immediately. Our stay was lovely and the service very good. Rooms with old world charm, exposed brick walls and modern conveniences. Both our rooms had whirlpool baths, great after a long day meandering the cobbled streets of this gorgeous part of old quebec city. Beds, pillows and linen good quality and staff super helpful and english speaking. The location fabulous to walk to many, bistros, quaint shops and historic attractions.

Room Tip: Ask for a room with the exposed brick work and whirlpool bath
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vlemieux, Room Division Manager at Le Saint-Pierre Auberge Distinctive, responded to this review, April 2, 2013
Bonjour Lisa F,

We are truly pleased to know that you have been able to experience a stay among us that went beyond your expectations.

Our great location becomes a beatiful complement to our property by offering so a large choice of restaurants and place to visit!

Thank your for your review and we hope to have the privilege of welcoming you back again soon!

Best regards,

Valérie Lemieux
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

We had a great visit. All of the staff were very friendly and helpful. The room was very quiet and the bed was very comfortable. The location is great as well. The waiter in the dining room was very friendly and very entertaining. My French is minimal, but all of the staff could communicate in English.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pointe-Claire, Quebec, Canada
1 review
5 of 5 stars Reviewed March 6, 2013

Very well located in Place Royale in old Quebec City.
Staff more than friendly and helpful.
Front desk very knowledgeable.
Great breakfast
Very quiet rooms.
The location of the hotel is very compatible for a weekend by foot (best way to discover Old Québec) or reasonable taxi rides.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vlemieux, Room Division Manager at Le Saint-Pierre Auberge Distinctive, responded to this review, March 18, 2013
Bonjour mracine99,

We would like to thank you for choosing our property during your recent stay in Quebec city.

We greatly appreciate your feedback and are looking forward to have the privilege of welcoming you back soon... perhaps during the summer holidays!

Sincerely,

Valérie Lemieux
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
1 review
5 of 5 stars Reviewed March 1, 2013

.My wife and I recently spent a weekend at a suite in the Auberge Le Saint-Pierre. The staff was excellant, the location was great so we could easily walk to all the attractions in Old Quebec. The breakfasts were very good. The room was very clean and comfortable. The only problem was the weekend was too short.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Le Saint-Pierre Auberge Distinctive

Address: 79, rue Saint Pierre, Quebec City, Quebec G1K 4A3, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#8 Family Hotel in Quebec City
#11 Romantic Hotel in Quebec City
#23 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Le Saint-Pierre Auberge Distinctive 3.5*
Official Description (provided by the hotel):
It is no small wonder that Le Saint Pierre is one of Quebec City’s most sought-after properties. The combined beauty and elegance of its 200 year-old façade with the natural warmth of its interior with parquet flooring and exposed stone and brick walls is, quite simply, beautiful.Fine hotel elegance and incomparable, intimate Old Quebec charm make our 31 rooms and 10 Suites a winning combination for all our guests.Cozy, warm, dynamic atmosphere as well as complimentary breakfast and Internet access await you at Le Saint Pierre, Auberge Distinctive. ... more   less 
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Also Known As:
l`Auberge Saint-Pierre Hotel Quebec City
Auberge Saint Pierre Quebec
Auberge St Pierre
Le Saint-Pierre Auberge Distinctive Quebec/Quebec City

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