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“Would Consider Returning Again!” 4 of 5 stars
Review of Hotel Le Concorde Quebec

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Hotel Le Concorde Quebec
3.5 of 5 Hotel   |   1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada   |  
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Ranked #52 of 104 Hotels in Quebec City
Maynard, Massachusetts
Top Contributor
61 reviews 61 reviews
4 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“Would Consider Returning Again!”
4 of 5 stars Reviewed December 31, 2013

After reviewing and comparing Loews and the Delta, we opted as a family to stay here for (3) nights. We selected Loews based on previous reviews on Trip Advisor and overall location.

We were pleased with our stay - but by no means were we impressed.

A few things to consider...
-Fridges in the room do not function well at all...out of the (3) rooms we had, only 1 functioned "alittle"
-Go for a "high floor" - the higher you are, the fewer the rooms on the floor so less noise/traffic. Plus better views of the city.
-Do not plan on going into the revolving restaurant, its only open on Sunday's, otherwise its Closed.
-Parking garage in the basement has low ceilings, had an Outback with a Thule and “just” got in and out with minor rubbing on the roof (no damage). Floor of the garage is VERY dirty, so do not drop anything.

Location is great….lots of places to eat nearby and you have the park across the street. Do not expect a lot of frills but the bottled water in the room each night was a nice perk along with the coffee maker!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Neptune, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed December 27, 2013

I stayed at the Loews as a surprise for my husband our last night in Quebec City. I considered it to be a splurge based on the price per night compared to other places in the area. I cannot emphasize my surprise and disappointment enough with our accommodations. The room was only half cleaned with one towel in the bathroom and no toiletries. We stayed at the end of summer and it was warmer out. The AC unit in the room wasn't working so I called the front desk to get a room change. Begrudgingly, the bell hop came to our room to show us to our new room while we struggled to carry all our luggage out of the room ourselves, without his assistance.
The AC unit worked slightly better in our new room, but was so loud. We called the front desk and they offered no further remediation. Finally, at four o'clock in the morning after a long sleepless night we packed up and got on the road. We explained the reason for our early departure with the front desk clerk, but she just offered up a half-hearted apology.
I have eaten dinner at the restaurant at the top floor of the hotel and always enjoyed myself. Just a word of caution that the elegant facade doesn't extend beyond the restaurant.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2013

My wife and I stayed here for two nights and found this hotel to be perfect for what we wanted the location was excellent closed to restaurants and the od part of Quebec city the view from the hotel was beautiful and great for photographs.
The rooms were very comfortable with the facilities being excellent and the staff were very friendly and could not do enough to make sure we had a comfortable stay.
Would recommend this hotel to fellows travellers to Quebec.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 20, 2013

We did enjoy the hotel and felt it was very comfortable. There were plenty of restaurants around the hotel to accommodate the lack of one in the hotel, which should be required for a 4-Star property. It was only open for Sunday Brunch and we were checking out early and unable to experience that. The Hotel is within walking distance to the Old City, but it is downhill. After a long day of walking and exploring, made it a bit longer.

There was a school group staying in the hotel and the insulation is very thin, we could hear everything clearly from the room next door and in the hallway. Thankfully they kept it down after 11pm.

When checking in, we decided to pay a little more for a better room and it was very nice. It was not clear when asking for the internet login that you would need a separate login for each device. Also, they advertise free Wifi in the lobby, but it does require you to go to the desk to ask for the pass code.

Overall, it was a lovely property and enjoyed the surrounding restaurants and cafés. The staff were very friendly and accommodating.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
91 reviews 91 reviews
30 hotel reviews
Reviews in 45 cities Reviews in 45 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 19, 2013

Stayed six nights in September, travelling from London via the cattle market of Montreal Airport, so tired on our rather late arrival. Welcomed by a good, pleasant receptionist, quick check in (although no help from doormen with luggage). Room on 10th floor, good, well equipped, with two armchairs and a table, bathroom with bath and fixed shower. Beds very comfortable. Fresh towels and bedlinen every day. Safe in room. Good view of Grand Allee looking down towards old city. We arrived on a Saturday evening when there was a lot of noise from bars in the street and inside the hotel from juvenile guests (soon sorted out by the less juvenile guests!) but other nights were reasonably quiet and we had good nights' sleep. Great coffee machine in room but only two coffee pouches per day supplied (although more available from housekeeper when requested). A great location with the Battlefields Park (Heights of Abraham) just behind the hotel, about 10 minute walk down Grand Allee into the old city, past the Quebec Parliament, plenty of good restaurants close to the hotel and in the old city, so we did not eat in the hotel (buffet breakfast would have been too much for us). Also close to where we needed to be in Quebec City since this was not a holiday trip. Computers available for guest use off lobby. Quick, pleasant checkout (since all paid in advance with reservations through Air Canada web site). Overall a very good hotel in a great location.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, New Jersey
1 review
3 of 5 stars Reviewed November 6, 2013

The safe was a continual annoyance. Yet, the staff was friendly and prompt when it was reported as not working properly. The room was clean and neat with beautiful views of the parks and city. It was very conveniently located to the 'old' walled city and within a few steps of some great restaurants along the street. The location allowed me to wander around and get to know the area. We enjoyed our week long stay.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Responsable relations clients at Hotel Le Concorde Quebec, responded to this review, November 14, 2013
Dear guest,

Thank you for taking the time to review your recent stay with us, and for choosing the hotel Loews Le Concorde. We are pleased to notice you enjoyed the cleanliness and the beautiful views over the parks and the city from our rooms and our great location on Grande-Allée Street where you have a multiple choice of restaurants and activities.

We are taking good notes about the feedback you gave us on the safe in your room. You can be assured that proper follow-up will be made to our maintenance department. We are sorry for the inconvenience. Please take note that other safes are always available at the front desk for our guests.

Thank you again for the great feedback, we look forward to welcome you again in the near future
Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 29, 2013

I stayed at the Le Concorde while I was in Quebec City for a convention. I found the room to be nice with two double beds and a great view of the Plains of Abraham and the St Lawrence River. It was quite cold in Quebec City while I was there but I found the room's heater more than adequate. The hotel has a great location on Grande Alle with lots of restaurants within walking distance. It is also a short walk to Old Quebec which was a nice bonus. I did not eat at the rooftop restaurant but I did go up to take a look and the views were definitely impressive.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Guest Relations Manager at Hotel Le Concorde Quebec, responded to this review, November 5, 2013
Dear guest,

Thank you for taking a moment of your time to review your recent stay with us. We are delighted to notice it was a positive experience and we are glad to read that the quality of our rooms with their spectacular views and our great location only a few steps from the Old City were up to your expectation. We hope next time you visit us you will have time to try our brunch on Sunday mornings in our revolving restaurant!

Thank you for having selected the Loews Le Concorde and for the great feedback,
We hope to welcome you again in a near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Concorde Quebec

Address: 1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Le Concorde Quebec 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
Hotel Le Concorde Quebec offers over 400 rooms and suites, located in the heart of beautiful Quebec city, nearby museums, activities, attractions and major events of the region. It is the ideal place for an urban getaway or a business stay in Quebec city. Its imposing structure offers a beautiful view of the majestic fleuve Saint-Laurent. Hotel Le Concorde offers valet parking to its customers since November 2014. Customers do not have to drive around downtown Quebec in order to find a parking space. ... more   less 
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Also Known As:
Loews Quebec City
Quebec City Loews
Hotel Le Concorde Quebec Quebec City

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