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“Nothing Exceptional - anymore” 3 of 5 stars
Review of Hotel Le Concorde Quebec

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Hotel Le Concorde Quebec
3.5 of 5 Hotel   |   1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada   |  
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Ranked #52 of 104 Hotels in Quebec City
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Nothing Exceptional - anymore”
3 of 5 stars Reviewed March 30, 2013

We have stayed at this hotel severyal times since we have family in Quebec. Mom and Dad live within walking distance to the hotel, and it is quite convenient to have stayed here in the past The rooms up till now have been acceptable, but now knowing of the other choices in the area, we will probably avoid staying here again mainly for the following reason and most recent experience:

The hotel has been going through renovations throughout the rooms for over a year now, and apparently, if you want a renovated room, you have to pay an extra $30 per night. -- What? -- New to me.

The furniture in an unrenovated room destined for anyone not in the know is dated, chipped and in terrible condition. Do not pay for or accept an unrenovated room I made the mistake of trusting a change (or appology) by kindly asking for a better room upon arrival.... at least to arrive at a level to what would be considered standard. Unfortunately, I was left in the same old (literally) room and frustrated that our simple request for a new room ignored. The front desk didnt seem to care and I was pretty much politely ignored. Am I being punished for knowing about the new rooms? I left the front desk totally disappointed, and felt scammed for being not satisfied. Knowing what I paid and receiving such service does not comute.

Apparently, the Marriott has put in an offer to purchase this property to rescue it and retrain the staff how to overcome an objection. Until under new ownership I will not revisit this hotel. There are nicer rooms in better hotels for less money.
- signed: Left disappointed in a sub-standard room. .

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Appleton, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2013

Excellent in every way: courteous staff, clean and quiet room, spectacular view of the city (directly opposite the Frontenac), close to all major attractions (the museum of fine arts, the parlement, the park, and the old town). My wife and I enjoyed the walks on Grand Allee Ave on one side of the hotel and the park on the other. The L'Astral restaurant offers a great lunch buffet every day in the summer, if I remember correctly; but only on Sunday in the winter. Make sure you eat there at least once.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thatcham, United Kingdom
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 25, 2013

My wife and I did a tour of the province of Quebec and decided to spend two nights in Quebec City. Firstly, we fell in love with the city and there were lots of great restaurants around this hotel so you do not need to eat at the hotel restaurant which is very expensive. Great location without a doubt. We paid extra for a room on a higher floor and had a great view of the parliament and the castle. The room was a good size. In our room rate I paid for a meal at the restaurant and this was great. Luckily I booked in advance otherwise it would have been expensive on the night so got value there. The food was very good but not worth the money. The car park was very expensive. The bed was OK but I would have expected better from a four star hotel. The biggest complaint and the reason for giving three stars and not four is based on the fact I had trouble sleeping due to the noise from the bars below (our room was on the 14 floor so I would not have expected this).

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 23, 2013

I've stayed at the Loews a few times over the years and I find the hotel always keeps up its appearances. The rooms were recently remodeled, including the washrooms. The bed was very comfortable and the rooms are quiet. I had no issues with noise whatsoever.

I ate breakfast at the revolving restaurant at the top of the hotel. The views were spectacular and the service was great but the food was mediocre. I had the breakfast buffet. There was a decent amount of choice but there was nothing special about it. Certainly not worth $20+.

The hotel staff was very friendly and accommodating.

The location is great. You can walk out of the restaurant onto a beautiful old street full of great restaurants and it's just a short walk to the old city.

I would definitely stay here again. It's my choice hotel in Quebec City.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 20, 2013

Loew's is a high rise hotel on the Plains of Abraham on Grande Allee, a street of fun pubs and restaurants, near the Congress Centre, legislature and the Old City. 2nd cup is across the street, starbucks down the street, mcdonalds and subway nearby. Easy walking distance to all these places and more - if you like walking.

I booked on-line for overnight business and I have stayed here before; had a very nice welcome at check-in. Room on the 20th floor looked east to plains of Abraham, St Lawrence River and Quebec Bridge in the distance - BUT any room gives you a good view of the city, river, and/or mountains - ask for a higher floor room.
The room was spacious, very clean, nicely furnished & decorated; a nice bathroom with a strong shower head, a kuerig coffee machine, flat screen TV, and 2 bathrobes. My room was right off the elevator and I could hear people talking loud on occasion, otherwise, pretty quiet.

The bar on the main floor has only Molson beer products and like all hotels, is a bit pricey.
There is a revolving restaurant at the top with a great revolving view of the city. I have eaten lunch there in the past (buffet) and it was delicious; my coworkers ate there Monday night and while the food was good, they said the service was a little lacking. But for the tourist- a must go for a lunch and view. Great place to stay.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Ontario, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 17, 2013 via mobile

The rooms could certainly use an upgrade (welcome to 1995), as could the hotel overall. Very pricey in terms of the restaurant and bar. Parking is crapped, but available. Staff seem a little distant, but nice if engaged.
The price was right at $109 per night, but you get what you pay for.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2013

I was looking for a 4-star hotel on the cheap in Quebec City and got a nice deal through PriceLine.
Hotel is located on a nice street lined with top class restaurants and only 1/2 mile from the walled Old City.
This is a hotel with a revolving restaurant at the top with views of the whole area.
My room on 19th floor was nicely furnished and quiet despite sharing a wall with the elevators.
(Don't expect a full suite when Naming Your Own Price).
Only wish was that there was more plug inns for recharging the electronics of a modern traveler!

Go and discover some of the oldest buildings in one of the oldest cities in North America!
You may find a restaurant with modern food using ancient recipes and that Maple Syrup Pie and Liquor that is a must in the Maple Syrup Capital of the world!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Le Concorde Quebec

Address: 1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Le Concorde Quebec 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
Hotel Le Concorde Quebec offers over 400 rooms and suites, located in the heart of beautiful Quebec city, nearby museums, activities, attractions and major events of the region. It is the ideal place for an urban getaway or a business stay in Quebec city. Its imposing structure offers a beautiful view of the majestic fleuve Saint-Laurent. Hotel Le Concorde offers valet parking to its customers since November 2014. Customers do not have to drive around downtown Quebec in order to find a parking space. ... more   less 
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Also Known As:
Loews Quebec City
Quebec City Loews
Hotel Le Concorde Quebec Quebec City

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