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Loews Le Concorde Hotel: Traveler Reviews

4.0 of 5
1225 Cours du General-de-Montcalm, Quebec City, Quebec G1R 4W6, Canada
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Loews Le Concorde Hotel
Ranked #30 of 98 hotels in Quebec City
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564 reviews from our community

Traveler rating
    193
    199
    106
    39
    27
See reviews for
Families
114
 
Couples
172
 
Solo
18
 
Business
105
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kingsport, Tennessee
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Tired and worn”
3 of 5 stars Reviewed February 6, 2013

My family has been to Quebec City many times and we always have a great time and really love the city. We choose to stay at the Loews Le Concorde for the first time due to its great location for New Years Eve and the fact that our other choices were not available. Our suite was large and comfortable but its appearance was tired and worn. It was in great need of a makeover. The front desk staff send treats to our suite each day and they were generally very helpful. Room service was fast and efficient. We also enjoyed the shops off the lobby. Check in and departure were the big problems and probably the reason I would choose to stay somewhere else next time.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent service and location.”
4 of 5 stars Reviewed January 26, 2013

We went to Québec for New Year's Eve 2013. One of the best feature of this hotel is its location: right on Grande-Allée, where the DJs (Boy George among them (!)) kept the crowd dancing while waiting for the New Year's countdown and fireworks.
The room was spacious, clean and comfortable. Every member of the staff we met - from the reception desk to the doorman - was polite, attentive and helpful. I have also made a reservation for a massage at the hotel, and the concierge had arranged every detail as requested.
As for the disappointments, my first one would certainly be the lack of an indoor pool where the guests can relax after spending the day in the city (they do have an outdoor pool and jacuzzi, but they were not available in winter). And the second disappointment: the Internet should be available in the rooms with no extra charge if Loews Le Concorde truly wishes to accomodate its guests at the standard they want to pursue.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Portkey7 about Loews Le Concorde Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea, Quebec
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Not a 4 star”
3 of 5 stars Reviewed January 23, 2013

Hotel was clean and well kept (except for some black mold in the bath). However, it is old and does not appear to have been upgraded, so the bathroom (for example) lacks a fan, the room heater controls worked poorly (resulting in tropical temperatures in the room) and there are very few accessible plug outlets. The parking lot was often full, causing us to resort to valet parking (which is slow). The hotel accepts dogs so there were quite a few of those about.
One evening there was a great deal of noise outside the room as a party spilled out into the hall. The hotel dealt with this when it was reported.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mr_Toad_of_Toad_Hall about Loews Le Concorde Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
“Excellent in every way”
5 of 5 stars Reviewed January 16, 2013

The Loews is extremely well situated, within walking distance of the old city as well as behind the famous historic park Les plaines d'Abraham and on a street chock full of bars, restaurants and cafés. Everybody is extremely polite and helpful, quite extraordinarily so i would say, from the reception to the doorman to the concierge to the chambermaid and the room service personnel.Not sure how they trained them but it is working. The view from the hotel was spectacular, the bed extremely comfortable, the room large and tastefully decorated. I should say we booked their most expensive room, but the value for the price was excellent. For the same price I have stayed in hotels infinitely inferior. The restaurant is pricey but good. But you can just walk out the door and get excellent breakfast or dinner, so no need to spend the money if you don't want to.. The only caveat: the pool is outdoors, thus closed in the winter, and the work-out room not very well-equipped. Also wi-fi is ridiculously over-priced. I loved our stay in this hotel and would return in a jiffy.

Room Tip: Choose rooms on upper floors with views over the old city.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Stephanie B about Loews Le Concorde Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parkwood, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“excellent choice”
4 of 5 stars Reviewed January 11, 2013

Hotel is in an excellent location and easily walkable to many bars, restaurants, cafes, etc. Very easy to find your way around from here & most attractions & sights could be seen by walking. The room was very comfortable (2 x double beds, top floor) & enough space even for myself, wife & 14yo son to move around in comfortably. the view from our room was magnificent, and the staff very helpful, friendly & polite. We ate brunch one morning at their revolving restaurant (disc. voucher for in-house guests) and the food was superb, as well as providing a good selection. And the views around Quebec City were amazing. Taxi's are always at the front door waiting should one be required. We would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AustralianDuk about Loews Le Concorde Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews Le Concorde Hotel

Also Known As:
Loews Quebec City
Quebec City Loews
Loews Le Concorde Hotel Quebec/Quebec City
Address: 1225 Cours du General-de-Montcalm, Quebec City, Quebec G1R 4W6, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Quebec City
#12 Business Hotels in Quebec City
#21 Family Hotels in Quebec City
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Loews Hôtel Le Concorde vous offre le meilleur emplacement en ville, juste à l'entrée du Vieux-Québec. Chacune des 406 chambres spacieuses, dispose d’une vue panoramique sur la ville et le fleuve St-Laurent. À deux pas de l’hôtel, profitez de la vie nocturne de la Grande-Allée ou faites une promenade sur les maginifiques Plaines d'Abraham. Savourez la vue et de la gastronomie de renom à L'Astral, notre restaurant panoramique tournant.-Loews Le Concorde Hotel offers you the best location in town, right at the entrance of Old Quebec. 406 spacious guestrooms, all with panoramic views of the city and the St-Lawrence river. Enjoy the nightlife on Grande-Allée street or have a rejunevating walk on the Plains of Abraham, just steps away from the hotel. Savor the view and renowned gastronomy at L'Astral, the hotel's rooftop revolving restaurant. ... more   less 
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