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“Tired and worn” 3 of 5 stars
Review of Hotel Le Concorde Quebec

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Hotel Le Concorde Quebec
3.5 of 5 Hotel   |   1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada   |  
Hotel amenities
Ranked #52 of 102 hotels in Quebec City
Kingsport, Tennessee
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Tired and worn”
3 of 5 stars Reviewed February 6, 2013

My family has been to Quebec City many times and we always have a great time and really love the city. We choose to stay at the Loews Le Concorde for the first time due to its great location for New Years Eve and the fact that our other choices were not available. Our suite was large and comfortable but its appearance was tired and worn. It was in great need of a makeover. The front desk staff send treats to our suite each day and they were generally very helpful. Room service was fast and efficient. We also enjoyed the shops off the lobby. Check in and departure were the big problems and probably the reason I would choose to stay somewhere else next time.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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821 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2013

We went to Québec for New Year's Eve 2013. One of the best feature of this hotel is its location: right on Grande-Allée, where the DJs (Boy George among them (!)) kept the crowd dancing while waiting for the New Year's countdown and fireworks.
The room was spacious, clean and comfortable. Every member of the staff we met - from the reception desk to the doorman - was polite, attentive and helpful. I have also made a reservation for a massage at the hotel, and the concierge had arranged every detail as requested.
As for the disappointments, my first one would certainly be the lack of an indoor pool where the guests can relax after spending the day in the city (they do have an outdoor pool and jacuzzi, but they were not available in winter). And the second disappointment: the Internet should be available in the rooms with no extra charge if Loews Le Concorde truly wishes to accomodate its guests at the standard they want to pursue.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea, Quebec
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 23, 2013

Hotel was clean and well kept (except for some black mold in the bath). However, it is old and does not appear to have been upgraded, so the bathroom (for example) lacks a fan, the room heater controls worked poorly (resulting in tropical temperatures in the room) and there are very few accessible plug outlets. The parking lot was often full, causing us to resort to valet parking (which is slow). The hotel accepts dogs so there were quite a few of those about.
One evening there was a great deal of noise outside the room as a party spilled out into the hall. The hotel dealt with this when it was reported.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

The Loews is extremely well situated, within walking distance of the old city as well as behind the famous historic park Les plaines d'Abraham and on a street chock full of bars, restaurants and cafés. Everybody is extremely polite and helpful, quite extraordinarily so i would say, from the reception to the doorman to the concierge to the chambermaid and the room service personnel.Not sure how they trained them but it is working. The view from the hotel was spectacular, the bed extremely comfortable, the room large and tastefully decorated. I should say we booked their most expensive room, but the value for the price was excellent. For the same price I have stayed in hotels infinitely inferior. The restaurant is pricey but good. But you can just walk out the door and get excellent breakfast or dinner, so no need to spend the money if you don't want to.. The only caveat: the pool is outdoors, thus closed in the winter, and the work-out room not very well-equipped. Also wi-fi is ridiculously over-priced. I loved our stay in this hotel and would return in a jiffy.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coomera, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 11, 2013

Hotel is in an excellent location and easily walkable to many bars, restaurants, cafes, etc. Very easy to find your way around from here & most attractions & sights could be seen by walking. The room was very comfortable (2 x double beds, top floor) & enough space even for myself, wife & 14yo son to move around in comfortably. the view from our room was magnificent, and the staff very helpful, friendly & polite. We ate brunch one morning at their revolving restaurant (disc. voucher for in-house guests) and the food was superb, as well as providing a good selection. And the views around Quebec City were amazing. Taxi's are always at the front door waiting should one be required. We would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2013

This hotel was in the perfect location. The staff were all very friendly. The rooms were clean, beds comfortable. The decor was a bit outdated - modern furniture but beige walls, beige bathroom..could use some modern decor updates.
We ate upstairs at L'Astral for breakfast one morning. The food was good although quite overpriced. We asked for tea and got red rose tea but it turned out they had Starbucks Tazo tea for the same price although the waiter never asked what we'd like. The view at the restaurant definitely made it worth the trip. WOW. Those views are incredible - make sure you go when it's nice weather though, otherwise it won't be worth your trip.
We came in the winter so the pool was closed (it is outdoors), although they do have a small hot tub indoors. Although we didn't use it, the gym facilities seem pretty up-to-date with several different machines, weights, matts...
We got a great deal off of hotwire so we can't comment on value for money (although what we paid was worth it!).

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 10, 2013

Large hotel just outside Old Quebec City wall. Perfect location if you plan to stay around Old Quebec - within easy walking distance for all Old Quebec attractions. New Years celebrations take place on street outside this hotel. Lots of great restaurants nearby. Coffee shop across the street and Starbucks a few doors down. Rotating restaurant handy -enjoyed evening drinks looking out at the 360 degree view. Disappointed in their New Years Day brunch. Had booked months in advance and was seated right beside the buffet area - noisey and people bumping up against our table. Food was fair but not worth $50 a plate. Wouldn't do the buffet again, but would stay in the hotel. Clean. We checked for bedbugs and found none. Linen clean. Staff at the desk and lobby very helpful. Bar on main level off the lobby was comfortable and had great drinks.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Concorde Quebec

Address: 1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Le Concorde Quebec 3.5*
Official Description (provided by the hotel):
Hotel Le Concorde Quebec offers over 400 rooms and suites, located in the heart of beautiful Quebec city, nearby museums, activities, attractions and major events of the region. It is the ideal place for an urban getaway or a business stay in Quebec city. Its imposing structure offers a beautiful view of the majestic fleuve Saint-Laurent. ... more   less 
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Also Known As:
Loews Quebec City
Quebec City Loews
Hotel Le Concorde Quebec Quebec City

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