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“Modern and Sophisticated with a great location” 5 of 5 stars
Review of Hotel Le Concorde Quebec

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Hotel Le Concorde Quebec
3.5 of 5 Hotel   |   1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada   |  
Hotel amenities
Ranked #51 of 103 Hotels in Quebec City
Val-des-Monts, Quebec, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Modern and Sophisticated with a great location”
5 of 5 stars Reviewed December 6, 2012

This was my final of a series of trips to Quebec City. This hotel is modern but with a very sophisticated ambiance. Though a little worn around the edges,( carpeting on stairs leading to lower floor is worn, and the couch in my room had seen better days), I still would not fault this lovely establishment. I like the look and feel of the place. The staff I dealt with were warm and willing to assist any request. The views are superb and the hotel is next to a huge park, site of the Battle of the Plains of Abraham, also there are many restaurants nearby offering a wide selection from fast food to haute cuisine. Of all the places I have stayed in Quebec City recently this one was my favourite. I enjoyed breakfast in the revolving restaurant, it was served very well even if the plate was too small.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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847 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Freeport, Maine
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2012 via mobile

We treated ourselves to a Junior Suite on the 19th floor. The room is spacious, clean and comfortable. The views to the Old City and the Citadel are breathtaking. Jose Cesar at the front desk is a gem, every hotel should have someone like him making a first impression on their guests. Merci Beaucoup, Jose!

We traveled with our two large dogs, and we were thrilled about the huge park just outside the hotel's doors.

Stayed November 2012, traveled as a couple
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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 17, 2012

The exterior of this hotel stuck out like a sore thumb because the other buildings were so quaint, and this hotel isn't really modern looking either. The lobby is kind of 'eh', but the room I had looked nice. Internet access is limited to the business center and hotel lobby area. There is a charge for using it in the room.

Despite being updated, there were many signs that fixtures were old and needed replacement. The room felt too warm when I first went in. I had somehow missed the controllor switch at the side and looked for a switch on the wall, but the loose wall board covering the heater suddenly fell off and revealed a very old heater, lots of dirt, dust bunnies and all. I had to fix it back myself too, because I couldn't stand looking at the gap.

Otherwise, the obvious areas like the study desk, bathroom countertops were very clean. The bed was nice and comfortable, but between the covers and the blanket, I found hair (I mention it because there were quite a number of strands all over.) I know it's common for hotels not to wash the covers and blankets often, so I usually pull them off before I sleep. But, at least check it each time?

The room was large, but really oddly shaped. When you open the door, there's a long passageway before you get to the main part of the room, and the queen bed is in a corner such that if you're not skinny, you'll probably have to walk sideways to get into bed on either side. The bathroom is also cramped, compared to the empty space in the middle of the room. Also, the bath becomes really dark once you draw the shower curtain. There wasn't anything particularly unpleasant about the room apart from the unclean covers... and extra points for a very nice view of Battlefield Park. In the fall, it is exceptionaly beautiful.

The hotel is a little bit further from the main attractions, but I enjoy the walk down to Old Quebec. Despite being a hilly city, Quebec is still very walkable. There are some restaurants around if the weather is cold and you want a quick meal. Cosmos (right downstairs but not part of the hotel) has a great variety on its breakfast menu.

I don't know what to say about the service at the hotel, because while bordering on the unimpressive, there wasn't much interaction. There was a wait to check-in because somehow one guest's request needed not just one front desk person, but the other who had nothing to do to stand there as well. The concierge asked me to refer to the tourist publication when I asked for recommendations of restaurants in the area close to the hotel. I understand it might be vexing to repeat yourself all the time, plus I usually go with my gut anyway and do some of my own research, so that was no biggie, although I wouldn't appreciate the service. Lastly, I requested for a late checkout, and was told there was no problem with that, but when I checked out I got a very doubtful look from a different front desk person.

It's generally a nice hotel, and for the view, it might be worth a shot.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hamilton, Canada
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 14, 2012

I arrived with my mom for a much needed 4 day weekend. When I arrived, it was a little unnerving to find out that the $300 security deposit for the room had been added on to the total amount. This was the first time that I had booked a hotel on my own & I was unaware of this. Lesson learned for next time :) Once I got over my surprise with this, the staff in the hotel was friendly & helpful. Our questions were answered, if we needed a cab, a cab was called for us, & when we went to the L'Astral restaurant, the view was amazing! We had a luxury room that was nicely furnished with a mini bar & a Keurig coffee maker & the 2 double beds were very comfortable! The hotel is a short walk from Old Quebec, definitely worth considering if you are planning a trip to Quebec City!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maine
Top Contributor
207 reviews 207 reviews
135 hotel reviews
Reviews in 132 cities Reviews in 132 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed November 6, 2012

While we have stayed here before many years ago - and eaten in L'Astral - we have not previously reviewed it. this stay, as with others, we found the views from the rooms (and restaurant) the best feature. Staff are friendly and helpful, the rooms large (we selected a large King on an upper floor -#20), and, at least upper floors, completely insulated from outside noise. Unfortunately, noise can be heard from the halls and nearby rooms (voices, tv, doors closing). Views of beautiful Quebec are the BIG advantage here - try to get a high floor room on the East side. Our bed was comfortable, and we had a comfortable couch and desk chair, and the room was well cleaned. There is a small hot tub, sauna, and gym on the 4th floor and a seasonal outdoor pool. While ther is a small bar on the ground floor, we used the bar in the revolving restaurant (L'Astral) on the 27th floor due to the view - while the view was incredible and the service good for drinks, unfortunately the drinks themselves seemed weak.
The room we had, while clean, had some chips and paint defects, and the night light was burned out; it was equipped with a nice coffee maker (no tea), and tv, but no microwave or frig. Overall, despite the noise and minor room defects, the views make this hotel a very good choice. I should note that parking seems relatively expensive here (an indoor garage - as much as $29 with their valet parking), though hotel and restaurant are reasonably priced for the city and location.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 5, 2012

In the heart of Québec City, Loews Hôtel Le Concorde is a little slice of Paris, right here in Canada. I love the charm of the Old Quebec. The French cuisine restaurants are fabulous and it's easy to put on a few extra pounds while there. The winding cobblestone streets of the Old City are filled with romantic moments and photographic magic. There is a lovely outdoor pool on the 4th floor during the summer hours. The little bistro bar downstairs was fun with exquisite service from the bar tender who remembered exactly what we ordered the previous night. The rotating rooftop restaurant features 360 degree views of Old Quebec City. This place is lots of fun with iimpeccable service.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2012 via mobile

We came to Quebec city for a conference. Last min our pet sitter cancelled and we had to find a hotel that was pet friendly, when we called Loews they said 100% pet friendly and yes we could step out no problem! When we arrived in Quebec after driving 13 hours, we were told that was not the case! Well too late for us! The front desk seemed more then happy to dismiss Us. An told us to feel free to stay somewhere else... Wow we felt welcome, They went over the pet pOlicy with us at the front desk, ask for a cell number to cafowls he wbeing eking while we were out.... wtf?!? That contradicts itself right there... Make up your minds people. We didnt get half the "pet friendly" treatment that we were told we would get, and in the end felt very out of place and looked down on for having our pet with us.......

Beware truly not pet friendly!!!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Concorde Quebec

Address: 1225 Cours du General-de Montcalm, Quebec City, Quebec G1R 4W6, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Le Concorde Quebec 3.5*
Official Description (provided by the hotel):
Hotel Le Concorde Quebec offers over 400 rooms and suites, located in the heart of beautiful Quebec city, nearby museums, activities, attractions and major events of the region. It is the ideal place for an urban getaway or a business stay in Quebec city. Its imposing structure offers a beautiful view of the majestic fleuve Saint-Laurent. ... more   less 
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Also Known As:
Loews Quebec City
Quebec City Loews
Hotel Le Concorde Quebec Quebec City

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