The exterior of this hotel stuck out like a sore thumb because the other buildings were so quaint, and this hotel isn't really modern looking either. The lobby is kind of 'eh', but the room I had looked nice. Internet access is limited to the business center and hotel lobby area. There is a charge for using it in the room.
Despite being updated, there were many signs that fixtures were old and needed replacement. The room felt too warm when I first went in. I had somehow missed the controllor switch at the side and looked for a switch on the wall, but the loose wall board covering the heater suddenly fell off and revealed a very old heater, lots of dirt, dust bunnies and all. I had to fix it back myself too, because I couldn't stand looking at the gap.
Otherwise, the obvious areas like the study desk, bathroom countertops were very clean. The bed was nice and comfortable, but between the covers and the blanket, I found hair (I mention it because there were quite a number of strands all over.) I know it's common for hotels not to wash the covers and blankets often, so I usually pull them off before I sleep. But, at least check it each time?
The room was large, but really oddly shaped. When you open the door, there's a long passageway before you get to the main part of the room, and the queen bed is in a corner such that if you're not skinny, you'll probably have to walk sideways to get into bed on either side. The bathroom is also cramped, compared to the empty space in the middle of the room. Also, the bath becomes really dark once you draw the shower curtain. There wasn't anything particularly unpleasant about the room apart from the unclean covers... and extra points for a very nice view of Battlefield Park. In the fall, it is exceptionaly beautiful.
The hotel is a little bit further from the main attractions, but I enjoy the walk down to Old Quebec. Despite being a hilly city, Quebec is still very walkable. There are some restaurants around if the weather is cold and you want a quick meal. Cosmos (right downstairs but not part of the hotel) has a great variety on its breakfast menu.
I don't know what to say about the service at the hotel, because while bordering on the unimpressive, there wasn't much interaction. There was a wait to check-in because somehow one guest's request needed not just one front desk person, but the other who had nothing to do to stand there as well. The concierge asked me to refer to the tourist publication when I asked for recommendations of restaurants in the area close to the hotel. I understand it might be vexing to repeat yourself all the time, plus I usually go with my gut anyway and do some of my own research, so that was no biggie, although I wouldn't appreciate the service. Lastly, I requested for a late checkout, and was told there was no problem with that, but when I checked out I got a very doubtful look from a different front desk person.
It's generally a nice hotel, and for the view, it might be worth a shot.
- Official Description (provided by the hotel):
- Hotel Le Concorde Quebec offers over 400 rooms and suites, located in the heart of beautiful Quebec city, nearby museums, activities, attractions and major events of the region. It is the ideal place for an urban getaway or a business stay in Quebec city. Its imposing structure offers a beautiful view of the majestic fleuve Saint-Laurent. Hotel Le Concorde offers valet parking to its customers since November 2014. Customers do not have to drive around downtown Quebec in order to find a parking space. ... more less
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- Also Known As:
- Loews Quebec City
- Quebec City Loews
- Hotel Le Concorde Quebec Quebec City