We came to Quebec city for a conference. Last min our pet sitter cancelled and we had to find a hotel that was pet friendly, when we called Loews they said 100% pet friendly and yes we could step out no problem! When we arrived in Quebec after driving 13 hours, we were told that was not the case! Well too late for us! The front desk seemed more then happy to dismiss Us. An told us to feel free to stay somewhere else... Wow we felt welcome, They went over the pet pOlicy with us at the front desk, ask for a cell number to cafowls he wbeing eking while we were out.... wtf?!? That contradicts itself right there... Make up your minds people. We didnt get half the "pet friendly" treatment that we were told we would get, and in the end felt very out of place and looked down on for having our pet with us.......

Beware truly not pet friendly!!!

We had a great stay at Loews, late September 2012. Six in our party, three rooms, two nights, prior to boarding a cruise. Wonderful location, walking distance to restaurants, bars, shopping. Right next to the Plains of Abraham and on the corner of the Grand Allee. Easy walk to the Chateau Frontenac area and all the sights of the Upper Town. There is a tram from in front of the Chateau Frontenac to the Lower Town. Don't miss the Lower Town. The Lowes Concorde has a revolving restaurant on the top floor, which is well worth a look. We thought dinner a bit pricy, but had the breakfast buffet and the view alone was worth it. Would recommend, and would definitely stay again. Staff all spoke English, and were helpful with all our questions. Not a new hotel, but certainly well situated. About a $30 cab ride from the airport, and about $20 to the cruise terminal, but this was due to the traffic.

Got this room off of Priceline, and I wanted a king size bed, which wasn't available in the block of rooms for Priceline clients. So they offered me a 20$ upgrade, which you give me a king size bed in the newly renovated luxury rooms, and the rooms are at the higher floors. I didn't see the basic rooms, but the 24th floor room was worth the 20 bucks just for the view of old quebec. The room was very nice and roomy. We really enjoyed our stay

We stayed here for 4 nights and while the hotel is clean and comfortable, you could be anywhere in the world, you wouldnt know. The hotel is in the modern part of the city, although close enough to be in walking distance to the old walled city which is an advantage. Also, there are lots of restaurants between the hotel and the old city which are great. Our room was on the 23rd floor which gave us great views up the river toward Montreal. If staying ask for a room overlooking the Chateau which would be amazing. Check is was OK, although quite a long queue and we found all of the staff to be quite cool and aloof and not particularly helpful except for the concierge who did their job OK. Wifi was expensive in the rooms and you only got free in the lobby which was very hit and miss and did not work well. Large groups staying and lots of conferences too.