One month ago, I made a phone reservation specifically asking for a Superior corner room with a King bed that oversees the Desjardins and St-Anne street like the one in the picture they advertise on their web site. The room was confirmed and the lady on the phone even told me all superior rooms are on the corner of every floor. When we arrived at the hotel, the clerk at reception said that the room was not available and that he could offer the 534 instead " which is at the other corner of the building". When we entered the room it was very disappointing. The room had a King bed yes but there were no windows. Instead there were two pigeons holes at 5 feet from the floor. The room had to much furniture and even though the furniture was very nice it was to bulky for the size of the room. One window was not even accessible as there was a work table in front of it . If we wanted to close the drapes we had to climb on or move the table. The only good point of the room was the quality and comfort of the bed. When discussing with the manager about the room the only compensation she offered was to write-off the parking. Very disappointing in deed.
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- Also Known As:
- Clarendon Hotel Quebec City
- Clarendon Quebec City
- Hotel Clarendon Quebec/Quebec City