When I checked into the hotel, it was obvious that this hotel had a proud history. The old fashioned uniforms worn by the staff, the classic style of the check in counter (complete with guilded cage at the front desk), the softspoken but elegant service.
Parking is available across the street but I recommend the valet service (easy and fast).
The hallways seem smaller and somewhat "haunted" given that this hotel has been open continuously since 1870 (making it the oldest hotel in Canada). The elevator is wood-pannelled (and old) but this only adds to the ambiance.
The rooms themselves are a little small (especially the bathroom), but they are surprisingly quiet and very well appointed with VERY comfortable bed (and linens) and beautiful fabrics adorning the windows (curtains). Again though, small bathroom with very little counter space (a niggle of mine from other critiques that I've made). TVs and other in-room service nice and modern (in great working order).
What makes this hotel great is the location! It is in the center of town and very close to cafes, shopping and many tourist attractions. You never need to take your car out (just walk everywhere or use the local buses or eco-buses).
Lastly, I'd encourage the hotel owners to freshen up the paint (fix the outer windows which are showing terrible signs of age) and give it a once-over. This hotel is worth preserving (and is a true heritage piece).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are proud of our heritage indeed, and honored that you take the time to give us a very thorough review. As you mentionned, the Clarendon Hotel is one of the oldest in North America and currently we are under steadfast efforts to renew the glorious facade, halls and rooms of this august monument to an era predating Benz's Motorwagen.
We are glad that you enjoyed the time spent under our roof, and we thank you for the time you took time to write about it. We sincerely hope to see you again in Quebec City.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.