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“Family visit to the Quebec Winter Carnival” 4 of 5 stars
Review of Hotel Clarendon

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Hotel Clarendon
3.5 of 5 Hotel   |   57 Rue Ste-Anne, Quebec City, Quebec G1R 3X4, Canada (Downtown Quebec City)   |  
Hotel amenities
Ranked #45 of 102 hotels in Quebec City
Dieppe, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
33 helpful votes 33 helpful votes
“Family visit to the Quebec Winter Carnival”
4 of 5 stars Reviewed March 15, 2013

We spent a week here with our daughter and son in law who had come to Quebec from Hawaii to visit the Quebec Winter Carnival . The rooms were clean... the location was great as we were able to walk to many of the locations we wanted to visit ....... the staff were (as always) very helpful and knowledgeable as to the venues and activities that were happening while we were there... meals and service in the dining room were great and our overall stay left us all with a very memorable stay
Thanks to all the staff

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, May 9, 2013
Good day! We are always glad to see new comments from guests who stayed previously with us. Especially when we have the chance of reading these very positive words. Obviously memories are made when you spend time here, either within the walled compound or in the lower portion of the Vieux Quebec. Thank you very much for this review, and we hope to see you again next year for the Winter Carnaval, again !
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Auburn, Maine
Top Contributor
213 reviews 213 reviews
19 hotel reviews
Reviews in 96 cities Reviews in 96 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 7, 2013

Very pleasant staff, very clean rooms, very reasonably priced and close to everything downtown Quebec has to offer.

Although it meant a 15 - 20 minute walk to Old Quebec from our Hotel, it also meant we got to see more of the city because of the location.

Close to shops, restaurants and other interesting things to do, we plan to make this out hotel of choice on a soon to be, return trip.

After our long weekend here, as we were leaving town, we got to see some of the performers from "Cirque du Solleil" performing right in the streets of Qubec. this was real cool. As they would get out in the middle of the road when the lights would turn Red, and perform quick acts for drivers entertainment. We were told this was because they were opening that night.

Room Tip: Other then to say, don't be turned away by it's location or price. If the location and price...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, May 9, 2013
Many thanks for this great review! We agree that climbing back to the upper portion of Old Quebec is a challenge by itself, if you made it, congratulations to you sir!
As you mention, during summertime we have amazing surprises in Quebec City, such as performances of the Cirque du Soleil. It is a very unique city we have, we are glad that you could enjoy it as much as you did !
Again, thank you very much for the review! We hope to see you back in Quebec City.
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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2013

We were staying as a family in two separate rooms. The rooms were clean, pleasant and comfortable. The staff was helpful. Location excellent, great value. We used the parking garage in the hotel and had no problems with it. The lobby was grand. If you're interested in the history of the hotel, there's a page in the guest room binders that will give you the info. Would stay again!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, May 9, 2013
Greetings!
First, thank you for this comment, we are glad you had a good time during your stay. We pride ourselves with the august history of the Clarendon, still standing since it became an hotel in 1870.
We strive to offer the best option to our guests, our staff is striving to be as helpful as possible. We hope that we will be able to count you amongst our returning guests again soon!

Again, thank you very much for the comments!
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Canberra, Australia
Top Contributor
86 reviews 86 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 1, 2013

We drove into Quebec City after dark. It was snowing and we hadn't booked a hotel. We tried a couple of places but they didn't appeal and then we found this hotel in the old part of the city. It was early in the new year and very quiet so they had vacancies. Rates were really competitive and for just a few dollars extra a full breakfast for two was included in the price. Our room was a good size with a great view over the city. Bathroom was on the small side but that wasn't a deal breaker.

Hotel staff was courteous and friendly and happy to help with any queries we had. It was late when we arrived on the first night so we had dinner in the hotel restaurant. We had the restaurant all to ourselves that night but were still offered full choice from the dinner menu. The food and service was very good.

The hotel has an interesting history. It started off as a house in 1858 and became a hotel in 1870, making it one of the oldest, if not the oldest, hotels in old Quebec. It is very close to Le Chateau Frontenac, the statue of Samuel de Champlain (the founder of Quebec City) and great views over the city and the St Lawrence river.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, March 2, 2013
What a great review!!! Thank you so much for your stay in our hotel. As you mentioned it, the history of the hotel is pretty spectacular and for your information, we are the oldest hotel in Canada and second one in North America. We are glad that you have enjoyed you room and the restaurant prooving that the age of the hotel does not affect the product and the service that we offer!!! We will probably see you back soon and you will be more than welcome.
Thanks again for your stay in our establishment.
Best regards
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Yonkers, New York
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2013

This hotel is located in the perfect area, close to the funicular to go to the lower town, and close to the walls leading to the main part of upper town. Great service by the staff, and you can park in the underground parking across the street (underneath city hall) for cheap ($16 per 24 hours).

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, March 2, 2013
Thank you for your comment!! We are happy to see that you have been able to enjoy the greatness of our location. As you mentioned, people can park by themselves in the public parking in front of the hotel or benefit of the in and out as you want service offered by the valet service of our hotel for 25$+taxes per night.
We hope to see you back soon. You will be more than welcome to stay here again.
Best regards,
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Farmingdale, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 21, 2013

Loved the location of this hotel. The staff was very helpful. Parking was very convenient. Wish the bar and a better wine selection and stayed open later. Would definitely stay there again and recommend this hotel to anyone wanting to stay in Quebec City

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, March 2, 2013
Thank you for having taken the time to write a review about our hotel.
We our glad to read that you have loved your stay in our establishment. Fortunately, you will have to come back to taste our new wine selection since it has changed last week. We hope to see you back soon. May bay in summer this time...!!!
Best regards!
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Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

This hotel had a staff that was friendly and knowledgable staff. The location was great for exploring the old city. The price was very reasonable, especially considering that this was the last weekend of Quebec winter carnival. I would definitely return here.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, March 2, 2013
Thank you so much for your review. It's been a pleasure for us to greet you in our establishment. We look forward in having you here another time!!
Thanks again,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Clarendon

Address: 57 Rue Ste-Anne, Quebec City, Quebec G1R 3X4, Canada
Location: Canada > Quebec > Quebec City > Downtown Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Family Hotel in Quebec City
#34 Business Hotel in Quebec City
#40 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Clarendon 3.5*
Reservation Options:
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Also Known As:
Clarendon Hotel Quebec City
Clarendon Quebec City
Hotel Clarendon Quebec/Quebec City

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