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“Outstanding Experience” 5 of 5 stars
Review of Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
4.0 of 5 Hotel   |   1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada   |  
Hotel amenities
Ranked #22 of 102 hotels in Quebec City
GreenLeadersSilver level
Florida
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Outstanding Experience”
5 of 5 stars Reviewed yesterday NEW

The staff was excellent, the location is perfect, the amenities (top notch) are what you would expect in a Fairmont Property. The property itself is the star though - the public areas as well as the rooms are beautifully restored/preserved.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Ponca City, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Outstanding service and amenities at Le Chateau Frontenac. Gold level accomodations are worth every $. The hotel's location make it our only choice in Quebec City. (Two hundred minimum characters seems excessive for a concise review.)

Room Tip: Gold level rooms are worth the price.
See more room tips
Green Features: Environmental effort seems good to us. (Don't understand the "character limit" for this review.)
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downers Grove, Illinois
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a grand hotel in a beautiful part of Quebec City. We felt very pampered. Everyone from the valet to front desk to concierge were so friendly and helpful. Our room (Fairmont room) was huge! Beds are very comfortable and the room was very quiet. We loved the fact that everything we wanted to see was within walking distance of the hotel. This was my first time in a Fairmont hotel. I was very impressed. As other reviewers have recommended, sign up for the President's Club. It is free and will allow you to have free WiFi.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, yesterday
Dear Newfielover0804,
Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it.
Best regards,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

fantastic hotel with magnificent views from the courtyards. friendly reception, clean rooms, no problem to huge for them to resolve. the location is ideal for the getaway from the normal city hustle and bustle.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, yesterday
Dear LRAJ2014,
We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.
Sincerely,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this stunning hotel over March Break 2014, during one of the coldest winters on record!! Despite the cold and the renovations, the Chateau still WOW'd us and took our breath away! Amazing views from our standard room, lovely décor, comfy beds. Rooms are on the small side but very well appointed and stylish. This iconic hotel offers impeccable service, 10+ amenities and a perfect location to tour Beautiful Quebec City. Don't miss the pool, hot tubs and sauna...after a cold day of sight seeing or dog sledding, this is a lovely treat. Steps from the lower ville, lovely shops and restaurants will enchant you. My only disappointment was that the Grand Foyer was under renovation and guests were routed through the side door to register. This just gives us a reason to return...perhaps during warmer weather!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, yesterday
Dear travel_bunny3838,
Thank you for this great review of your March break vacation with us. We are thrilled you enjoyed the experience - despite the cold! We are pleased to let you know that our grand makeover is now complete and we hope to welcome you again soon so you can experience our newly renovated Chateau. We look forward to your next visit.
Sincerely,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 3 days ago NEW

A lovely hotel in Quebec City. Historic structure in the center of the Old City. Could not have been more centrally located. Hotel has recently been remolded, most rooms are done. Breakfast buffet is wonderful, as is a tradition of all Fairmont hotels. Staff is very helpful with information on enjoying all that Quebec City has to offer.

Room Tip: A room on the end of the halls, up high
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, yesterday
Dear Susan L,
We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you again.
Best regards,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington
1 review
5 of 5 stars Reviewed 3 days ago NEW

Impressive in every way. The remodeling was great and the views were outstanding. There was almost no sound inside the room. The location was perfect. Great for any occasion. We were on our honeymoon and they brought us anything we needed, including champagne flutes, on demand. The hotel experience will be hard to beat.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, yesterday
Dear Thomas D,
Congratulations on your recent wedding! We are honored that you choose to stay with us for your honeymoon and thrilled you had such a memorable stay. Thank you for taking time to share feedback and we look forward to your return visit.
Sincerely,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Quebec City
#2 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#14 Business Hotel in Quebec City
#17 Romantic Hotel in Quebec City
#23 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
Official Description (provided by the hotel):
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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