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“Perfect for our Romantic Celebration” 4 of 5 stars
Review of Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
4.0 of 5 Hotel   |   1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada   |  
Hotel amenities
Ranked #23 of 102 hotels in Quebec City
GreenLeadersSilver level
Sacramento, California
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Perfect for our Romantic Celebration”
4 of 5 stars Reviewed yesterday NEW

Hotel staff was wonderful. Gave us a charming room to celebrate our special occasion. The view of the water and the plaza was spectacular. We awoke to romantic saxophone serenades and enjoyed lively performances throughout the day from our window! The room was an older room and quite small so we were given the option to move to a newly renovated larger suite however it did not compare to the ambiance of our original room so we chose not to move. The staff was friendly and accommodating. Emily and Maha in particular were gracious and helpful.

Room Tip: Corner room with more windows overlooking the river and the procession was small but charming.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed yesterday NEW

Very nice and elegant hotel but I do have to say that the rooms were small and there was a lot of people in the lobby , all the time.The location was just amazing.i would definitely stay here again.
Very friendly staff.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rehoboth
1 review
5 of 5 stars Reviewed yesterday NEW

Chateau Frontenac is the place to be if you are staying a few days in Old Quebec City. It is very centrally located so if you want to relax for a few hours, it's right there. I would just advise you to make reservations in advance if you would like to dine at The Champlain Restaurant.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missoula, Montana
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Chateau Frontenac is one of my favorite hotels. I love Quebec because most all the people speak French and I love the language , both to listen to, and to speak. It was winter time when I last visited the Frontenac. I was fortunate because Carnival was happening and the ice sculptures all over the city were incredible. There were horse drawn sleigh rides that took you for a tour of the city and it was a wonderful take. i think my favorite part of staying at the Frontenac, other than the views, great food, and people, is the toboggan run that is situated behind the hotel. It s one of the highest I have ever seen, never mind the fastest I have ever taken. If you love winter, summer, fall or spring, then that is the perfect time to visit Quebec, the Frontenac, and the wonderful attractions that make this place a very special one for everyone!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed yesterday NEW

We were fortunate to arrive after the majority of the renovations were completed. The service from the bell hops, check in, and turn down service was first class all the way. Friendly and personable staff, great location and restaurants. Our room was in one of the turrets overlooking the St. Lawrence. A great view from an iconic hotel.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nj, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed yesterday NEW

The hotel location can't be beat. The staff was warm, genuine and knowledgeable. Each and every one of them seemed to care about us and our experience. Would have preferred the room to be decorated in same style as hotel exterior.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We drove to Quebec City for an overnight stay with very good friends who had booked the Chateau Frontenac for both couples. This really is a first class hotel. Although pricey, every detail was top notch. The location beside the boardwalk can't be beat and the staff was wonderful.
For anyone who has never stayed here, you owe it to yourself to stay at least one night while visiting.

Room Tip: Round room in one of the towers
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, yesterday
Dear bobmat,
Thank you for this wonderful review. We are thrilled you enjoyed your stay and hope to have the pleasure of welcoming you again.
Sincerely,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Quebec City
#2 Luxury Hotel in Quebec City
#3 Green Hotel in Quebec City
#15 Business Hotel in Quebec City
#19 Romantic Hotel in Quebec City
#21 Family Hotel in Quebec City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
Official Description (provided by the hotel):
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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