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“Perfect Wedding Experience!” 5 of 5 stars
Review of Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
4.0 of 5 Hotel   |   1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada   |  
Hotel amenities
Ranked #22 of 102 hotels in Quebec City
GreenLeadersSilver level
Colorado Springs
1 review
“Perfect Wedding Experience!”
5 of 5 stars Reviewed 2 days ago NEW

My now husband and I recently got married in Québec City and had the honor of staying here. We had many of our wedding photos taken in the hotel and around the property. This wasn't our first time at a Fairmont, and we received the same level of personalized service and care that we received at other Fairmont resorts. The staff at the Chateau truly made our wedding day experience and stay both wonderful and memorable. We cannot recommend this hotel highly enough! :)

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 people have reviewed this hotel

Traveler rating
    130
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    22
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wilmette, Illinois
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel stay was a highlight of my traveling career. It is fabulous is every way. Expensive yes, but worth it. Right in the middle of Quebec City. Walk to everything. We had a room upgrade and stayed in a Tourette!!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagle Lake
1 review
1 of 5 stars Reviewed 2 days ago NEW

The Frontenac is like staying at Disney world, high prices, but a lot of families on vacation. We spent over $900 for a 2 night stay in a room with a view of a brick wall in an alley; also, they won't let you take drinks out of the bar.
In general we felt like the entire "Old Town of Quebec City" would have been better served it is presented itself in a "Colonial Williamsburg" manner. The entire old town area is nothing but tourists and tourist traps, including this hotel; however, this is not what they make themselves out to be. At least in a place like Colonial Williamsburg or Disney you know it's been designed for tourists. The ratio of touristy stuff to actual history wasn't to our liking.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Did not stay at the hotel but merely stopped here to have a drink in their bar with friends before heading out someplace else for dinner. The waiter was friendly, the drink was good and the treats delicious. Would come again.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Driving up to Le Chateau was a magnificent sight, pleasantly surprised by its proximity to shops, old town and river front.
It is a huge hotel and enjoys the patronage of many many people which makes it slightly impersonal. I did not expect to be shown to a room which overlooked a building site ! With a choice of so many rooms and a booking going back 6 months it was a disappointment to say the least. However on returning to reception I was, not very graciously, given a different room. The building work is ongoing....
Beautiful view and brilliant service in Sam's the Bistro. My saviour was Starbucks in the basement!
Lack of hotel information.

Room Tip: Stay in central tower overlooking the river. Lifts are SLOW and there are many floors.
See more room tips
Green Features: Split bin but no explanation. No information about environmentally friendly programme in hotel room.
  • Stayed July 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, California
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Every thing from making a reservation to finishing tea was great. The staff is very attentive, the presentation...beautiful and the multi grain bread superb! Best multi grain I have ever had! Well done Fairmont!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our recent stay at Le Chateau Frontenac was one of the best of our life. The city was charming, the hotel was warm and elegant. The staff went above and beyond to make our stay exceptional. The overall ambiance was remarkable. We have stayed in numerous top properties but this one really was exceptional. I highly recommend the hotel and the city for a great experience.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review, 2 days ago
Dear JCF48Altoona_PA,
We are thrilled you had such a fabulous experience at the Chateau. We pride ourselves on creating unique and personal experiences for each one of our guests. It will be a pleasure for me to share your great comments with our teams. Thank you for taking time to share feedback and we look forward to your next visit.
Sincerely,
Genevieve Parent
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Location: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Quebec City
#2 Luxury Hotel in Quebec City
#3 Green Hotel in Quebec City
#15 Business Hotel in Quebec City
#16 Family Hotel in Quebec City
#19 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
Official Description (provided by the hotel):
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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