My fiancée and I spent one night at the Château Frontenac in Québec City. We had actually had a trip there before, and thanks to having our stays at hotels in the Fairmont chain tracked in their loyalty programme, we had a free upgrade to a suite! There may be no better location in the worldwide Fairmont chain to use a suite upgrade than the Château Frontenac.
We were presented the Elizabeth II suite, named in honour of the Canadian monarch. It's on the eastern side of the hotel; a bit hard to find at first, because the suite isn't listed on the floor directory, and it's not down any of the hallways radiating from the elevator lobby. In fact, it's immediately off the lobby itself, marked with a small plaque.
You first enter an antechamber/reception area, through which you can access the suite's bedroom and sitting room by separate doors. There's also another door, which is probably another bedroom, though we didn't get to see it, and no one else seemed to be using it.
The bedroom is classically-furnished, in a semi-oval shape as it overlooks the Dufferin terrace below. The bed is set in the middle, slightly-raised, throne-like in the chamber. Despite the large wall area exposed to the outdoors, the room is perfectly quiet and temperature controlled. There's a walk-in closet and full washroom with the usual Fairmont bath robes, and extra amenities not always laid out, like mouthwash, sewing kit and Q-tips.
The adjoining sitting room is also classically-furnished, something out of the year of Her Majesty's coronation in 1952. For my fiancée and I we didn't really have much need for the space, but presumably those traveling on business could benefit from having a separate work space to host clients. Unfortunately the couches don't fold out into extra beds, with which it could've also been a good deal for families, but if you take the cushions out they could be big enough.
Aside from the extra space compared to the standard rooms in the Château, the main benefit is the fantastic view of Dufferin terrace and the St Lawrence river unfolding below. The multiple windows in the bedroom and sitting area make for an amazing, lovely backdrop day or night - these photos don't do it justice.
Come night-time, the staff provide a turndown service. Instead of the usual chocolate on your pillow, you get a local Québecois treat: maple sugar candies, in a Château-branded souvenir box. As is the rule in luxury hotels, the premium you pay isn't so much for major improvements in the basic elements of accommodation, but in the execution and details: historic site, opulent décor, and world-class service. Staff are kind enough to continue letting you speak broken French instead of immediately switching to English when you mess up their language.
Of course in a hotel like the Château Frontenac and a city like Vieux-Québec you would be silly to spend too much time in your suite, no matter how luxuriously comfortable it is. That said, a fantastic place to spend a night, especially in Her Majesty's diamond jubilee year!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 30, 2013
Dear Bob S,
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Thank you for sharing such a detailed review of your recent stay in the Suite Elizabeth II. We are delighted you enjoyed your stay and amenities of the hotel and hope you visit us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.