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“Location location location” 5 of 5 stars
Review of Hotel Louisbourg

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Hotel Louisbourg
2.5 of 5 Hotel   |   68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada   |  
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Hotel amenities
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Up to 25% off room rate
Ranked #76 of 104 Hotels in Quebec City
Immokalee, Florida
2 reviews
3 helpful votes 3 helpful votes
“Location location location”
5 of 5 stars Reviewed January 15, 2011

Great location, we stayed one night after a couple of nights in this small chain's other hotel. Great room, super clean and historic. This hotel is located directly on the main street of Old Quebec yet it is very quiet. The breakfast restaurant is right in this hotel. The included breakfast is great.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, March 4, 2011
Dear guest, thank you very much for taking the time to write your review about our hotel. The location of the hotel Louisbourg could hardly be better, as it is located on one of the most beautiful street of Old-Quebec, Saint-Louis street, and we are happy that you liked it. We made major renovations in this hotel a couple of years ago and respected the cachet of the building (built in the early 1800's) and we added a more modern comfort to this historic charm. As you saw, the included breakfast is now an all you can eat american buffet which is very appreciated from our guests. Thank you again for sharing your opinion, we hope to welcome you again on your next visit in Quebec City.
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105 reviews from our community

Traveler rating
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    30
    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 1, 2010

This place is what you think of when a small Quebec inn comes to mind. Rooms were on the small side but very clean and quiet. Minutes to Chateau Fronenac and other main Quebec shopping areas. The location is great right inside old Quebec and I'm glad we stayed here as it was our first time visiting Quebec, however I'd be interested in checking out the other hotels right outside of the wall as they are probably significantly cheaper and only an extra 4 minute walk to bustling pedestrian areas. Concierge/check-in takes place at their sister hotel around the corner (Hotel Acadia). Everyone was friendly and speaks English. $18/day to park and free wi-fi.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, October 21, 2010
Dear guest, thank you for your comment about our hotel. We read everyone of them and we make sure the entire team is conscient of the details that make your stay in our hotel up to your expectations.
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London
Top Contributor
134 reviews 134 reviews
53 hotel reviews
Reviews in 57 cities Reviews in 57 cities
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed September 22, 2010

this was the worst hotel I ever stayed!! The building is extremely old and the rooms are terrible. Never thought I would get such a bad place to stay. If you see my reviews I'm never so rude about a place but this has nothing good to talk about! The bathroom was dirty and full of hair and even the previous guest bathroom soap was there!! Can you believe this?! For the first time I left the hotel without taking a shower, because I couldn't stand hair all over the bathroom from previous guest. They didn't clean the room at all and the entire hotel looks very filthy. The breakfast was a joke, one croissant, one cup of coffee and that's it!

Parking outside is quite difficult and the area looks a bit dodgy!

This hotel was cheap but even if it's free I wouldn't stay there again!!

  • Stayed September 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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frankbeo, Director of Sales at Hotel Louisbourg, responded to this review, October 21, 2010
Dear guest, we are sorry to know that your experience was not up to your expectations. The way you describe the situation is definetly not up to our standards. We took actions to be sure that this type of situation does not happen again as the cleanliness of our rooms is a priority.
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Argentina
Top Contributor
71 reviews 71 reviews
50 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 26, 2010

We stayed at this hotel for 2 nights, the room was tiny , also the restroom. I didn`t like this hotel at all, on arrival we had to guess were the frontdesk was, finally someone told us that the check in was in the Arcadia Hotel Frontdesk, another hotel round the corner, the parking was small too, we had rented a GMC Yukon, it was so difficult parking there.Is a labyrinthine hotel, the way to our room was through several corridors, seemed infinite! The best of this hotel is the location, in Old Quebec, a few blocks from the Chateau Frontenac and the best sightseening places of Quebec.

  • Stayed April 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 8, 2009

Location could not be better in QC.
Rooms could be bigger.
Stay away from room near the parking lot, because it is noisy.
We had a great stay in Québec City, on the Louisbourg Hotel.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 29, 2009

First, a couple of things to know before arriving: You don't actually check in at the Hotel Louisbourg, but at the Hotel Acadia on Rue Ste-Ursule and they have valet parking--just pull up out front (parking is $16 a night). Check in was easy, I tried to conduct the transaction in French, but my listening comprehension is poor and we switched to English, no problem. The also offer express check out, but I declined the option--I need closure when I check out of a hotel.

The hotel offers several rooms sizes at different price points, I paid for a relatively small one. We were helped to our room by the valet--an experience I admit I'm uncomfortable with, I prefer to carry my own bags. The rooms was small, but cute and functional and had a lovely view of Chateau Frontenac. The room was clean, though there was a stain on the comforter that my wife was a bit uncomfortable with, though we never use the comforters anyway. There is ice and vending machines available in the hotel.

The hotel itself is located on the Rue St-Louis, a prime location on one of the more interesting streets in vieux-Quebec. Breakfast is included in the form of a coupon at Le Sacre Feu (The Sacred Fire), the coupon is good for the L'express breakfast (coffee, "jumbo" muffin and fresh fruit) or $4 off any of their other breakfasts. It's a light breakfast, the kind I prefer, if you prefer a heartier breakfast you'll be disappointed.

Wireless internet is also included, you'll need a password from the front desk. The service was a bit spotty.

The shower was good, but the water pressure was uneven.

In all, I'd happily stay here again, but would also be willing to consider other options.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Louisbourg

Address: 68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #76 of 104 Hotels in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Louisbourg 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Hotel Louisbourg is a 22 room hotel located in the heart of Old-Quebec. All our rooms combine an historic ambiance with a more modern comfort. ... more   less 
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Also Known As:
Hotel Louisbourg Quebec/Quebec City

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