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“Not Your Typical Holiday Inn: Excellent Value” 5 of 5 stars
Review of Holiday Inn Express Quebec City (Sainte-Foy)

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Holiday Inn Express Quebec City (Sainte-Foy)
3.0 of 5 Hotel   |   3145 Avenues Des Hotels, Quebec City, Quebec G1W 3Z7, Canada   |  
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Ranked #27 of 97 hotels in Quebec City
Tokyo, Japan
Top Contributor
103 reviews 103 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
88 helpful votes 88 helpful votes
“Not Your Typical Holiday Inn: Excellent Value”
5 of 5 stars Reviewed September 13, 2012

I stayed two nights at the Holiday Inn Express in Sainte Foy which is situated about 30 minutes by car outside of the old Quebec. The Holiday Inn Express Quebec is outstanding all around. Friendly and helpful staff, clean and modern hotel rooms, and great customer service which includes a free breakfast. There is also coffee available during the day. There is also a very clean outdoor swimming pool which is a bonus if you are travelling with children.

I relied on the front desk staff to suggest restaurants and points of interests in the surrounding area. When I asked about places to eat within walking distance, the very friendly lady on duty suggested that I try the restaurant at the hotel next door in a major competing brand. I half joked and said "your boss may not appreciate you sending customers to that hotel" which she replied "oh no sir, he wouldn't mind...you see around here all the hotels we are like a family. We help each other". I thought she was being a bit naive so I pushed the issue once more "you are very friendly and helpful but still I can't imagine that level of cooperation between major rivalling brands". She tend absolutely shocked me by pulling actual menus for a few of the hotel restaurants within walking distance and offered to call a competing hotel to book a reservation for me! OMG!

She told me that the "boss" for the Holiday Inn Express works hard to support all nearby hotels and that what she was telling me was not only her opinion but this hotel's policy.

Seriously, this is not a typical Holiday Inn Express. IHG should consider a new super friendly class of Holiday Inn hotels a mark above "Express". The only negative point I can make about this hotel is the name. It belies what it really is: a excellent example of quality at a reasonable price.

Bravo!

Stayed for 2 nights from 5th September 2012

Room Tip: Don't be fooled by the name "Holiday Inn Express" This hotel offers an amazing value i...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, September 27, 2012
We want to thank you for the great review. Its important to know what our clients think and experience with us so we can keep on giving a great service. So we thank you for taking the time
to to post this kind review. Hope you come again :)
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Write a Review

324 people have reviewed this hotel

Traveler rating
    173
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Mont-Joli, Qc
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2012

We spent 2 nights there and everything was perfect. Hotel very clean, nice breakfast, staff is very friendly and courteous. Make reservation in advance as this place gets booked a lot. Enjoy your stay in Quebec City!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, September 27, 2012
Thanks for the great review :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2012

We stayed 2 nights in this Hotel and were warmly greeted by personable and friendly staff. Hotel room was outstanding and spacious. Parking very easy and free. Breakfasts were outstanding with something for everyone. The only thing that stops this Hotel making Excellent is the use of plastic cutlery. A shame as everything else was so good, that it was let down by a small detail like this. Cardboard plates, plastic cutlery (very bendy), but nice China cups, which were washed regularly so real cutlery could be washed and be available.
The Hotel has a free shuttle to Old Quebec, and this service was outstanding and informative.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, September 27, 2012
We would like to send you a big thank you for the great review. Sorry about the cutlery, its because it is a brand standard. Glad you enjoyed your stay. Thanks again :)
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Ajax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2012

We stayed for 5 nights and 6 days and we enjoyed our vacation in Quebec City and the outskirts. Our 1st day was a trip to St. Anne de Beaupre - 30 minutes drive from St. Foy and this hotel was only 15 minutes from Old Quebec City. The hotel rooms were very clean, modern and spacious - updated in design (hardwood flooring) and complimentary breakfast served everyday from 6:30 to 10:30 AM. Shuttle buses available for drop-offs and pick-ups from hotel to Quebec City (or Metro buses) in front of the hotel. The shopping malls are 15 minutes walk from the Hotel. The front line hotel staff were very friendly and accommodating - all speak English fluently. We will stay again in this hotel - next time we book a vacation in Quebec City.
Family from Ajax, Ontario

Room Tip: Plenty of restaurants around the hotel and vicinity.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, September 6, 2012
Thanks for take a minute to leave us a great review. We appreciate it very much. :)
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Montreal, Canada
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 27, 2012

This HIE is one of the best I stayed in.
Clean, large room, excellent fitness center, nice open jacuzzi, excellent breakfast.
Shower is excellent, however the mattress is too soft.
Parking is ok, but the location unfortunately leaves you far from QC attractions. Families stay there, but you depend on taking the car almost to anywhere, except the Aquarium.
It is just beside the highway, but you don't hear a thing and it does not bother you to stay there. In this sense, it's quite practical, as you may leave to go downtown as well as to see the Orleans Island, Montmorrency Falls, etc.

Room Tip: East side not on ground level
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, September 6, 2012
We thank you for the great review, hopefully well see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed August 24, 2012

Well located in Ste-Foy (10 minutes drive from Quebec City) but very close to many restaurants, shopping center and 8 minutes walk from the aquarium. Breakfast is included, the choice varies every day (some items only) but offer a great variety. Nice small pool (heated) Service very good. Hopefully, Holiday inn will open a new branch in old Quebec city soon

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, September 6, 2012
Thank you very much for taking the time to post such a great review ;)
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Gray
1 review
4 of 5 stars Reviewed August 22, 2012

My wife, son and I stayed at the Holiday Inn Express (Sainte-Foy) on our first trip to Quebec City and couldn't have asked for a better place. The room was great, breakfast was included and had anything you could ask for (pancakes, eggs, cereal, bagels, waffles, fruit, juice, coffee, etc.) and the staff was very helpful. We spent some time in the old city, checked out the observatory tower, the citadel, and Montmorency falls, which we highly recommend! We had a great time, and are looking forward to our next visit.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, August 24, 2012
Thank you very much for your review. We are always pleased to read about our guests experiences. Have a wonderfull day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Quebec City (Sainte-Foy)

Address: 3145 Avenues Des Hotels, Quebec City, Quebec G1W 3Z7, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Quebec City
#21 Family Hotel in Quebec City
#29 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Quebec City (Sainte-Foy) 3*
Official Description (provided by the hotel):
Sainte Foy Hotel Near Quebec City Attractions and Businesses Modern style and friendly service unite in this Holiday Inn Express Hotel & Suites in Sainte Foy in Quebec City, conveniently located 10 km from Aeroport Jean Lesage (YQB) and .5 km from the Gare de Ste Foy train station. Exciting attractions, such as Aquarium de Quebec and Musee National des Beaux Arts du Quebec, are only a short drive from our hotel in Sainte Foy. You can explore Quebec City's history and visit the historic Pont de Quebec (Quebec Bridge) a few kilometers from our accommodations near Quebec City, or relax on the beaches of the St. Lawrence river at Parc de la Plage Jacques-Cartier. Business travelers will love our hotel's proximity to area businesses like Ernst & Young, PricewaterhouseCoopers, Olympus NDT Canada, Laval University and Chul Hospital. Quebec City Convention Centre is a short drive from our Sainte Foy hotel. While lodging in Quebec City, you can utilize our meeting room, free, high-speed, wireless Internet access and 24-hour business centre. Our well-appointed accommodations near Quebec City go beyond other Quebec City hotels to offer you premium amenities, such as a complimentary hot breakfast that is served daily. Relax in the whirlpool and workout in the fitness centre each day after a good night's rest in a triple-sheeted bed. Call today to make your reservation at this state-of-the-art Sainte Foy hotel near Quebec City. ... more   less 
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Also Known As:
Holiday Inn Express Quebec City (Sainte-Foy) Hotel Quebec City
Quebec City Holiday Inn

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