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“Beautiful hotel at a great location! Awesome Manager's Reception!” 5 of 5 stars
Review of Embassy Suites by Hilton Montreal

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Embassy Suites by Hilton Montreal
3.5 of 5 Hotel   |   208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada (Quartier International)   |  
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Ranked #28 of 164 Hotels in Montreal
Certificate of Excellence
Markham, Canada
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Beautiful hotel at a great location! Awesome Manager's Reception!”
5 of 5 stars Reviewed November 13, 2012

My best friend and I went to Montreal for a weekend getaway from Toronto and decided to stay at this lovely hotel. It is absolutely beautiful - the rooms were spacious and clean and the hotel was nicely decorated. Our room had a huge king bed, sofa bed, kitchenette and a jacuzzi in the bathroom. Upon check in - the front desk girl was really nice (she had short dark brown hair I forgot her name). She explained everything properly and since I was a diamond hilton member I got some extra drink tickets for the Manager's Reception in the evening. We had a blast at the reception nothing is better than free drinks and some bites to go along with it! The hotel was a great location near the metro and notre dame. We got free breakfast buffet - it was good, however there was too many people at the dinning area kind of hectic. Either than that Im glad we chose this hotel for our stay will definitely be returning!

Room Tip: high floor
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,366 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Penn Yan, New York, United States
2 reviews
5 of 5 stars Reviewed November 12, 2012

Location is perfect, Notre Dame Basilica is just around the corner, and all the great sights in Old Montreal within easy walking distance. We walked downtown from here too, all the way to McGill, but the metro is easily accessed. I liked the parking too - you have to pay everywhere so you might as well have your parking accessed by elevator and zip up to your room, nice. The staff was incredibly friendly - we were running VERY late for our dinner reservation when we arrived at the hotel after a long drive - Mike the concierge called the restaurant for us and even walked us to the place since we were not quite acclimated to our location. He grabbed his coat and said, "come on, I'll walk you there..." - how nice! While we enjoyed our lovely dinner at Chez Delmo (great place to eat), Mike took our luggage to our room. The free breakfast is very good - made to order omlets are good, but it gets busy of course on the weekends, as does the cocktail hour. But both save you money and if you have a good attitude, are really quite fine. Only downside - we were on the 6th floor and still heard some street noise in the AM. Would definitely go back and appreciate the fine staff there, from the front desk to the bar/restaurant - all had smiles and great attitudes. Thanks for a great stay!

Room Tip: Ask for a high floor away from the vending machine.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
99 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed November 10, 2012

Just spent one night at the Embassy Suites in Montreal and I absolutely loved it. The room was huge and came complete with a full kitchen, living room, bedroom and massive bathroom that included a jacuzzi tub and separate stand alone shower. Very comfortable accommodations at a very reasonable rate. Best of all, a full hot breakfast and wifi internet are complimentary. Would definitely stay here again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 5, 2012

Spent three days at the Embassy Suites in Montreal, Canada. Our room was great. We had a full kitchen with a full size refrigerator. This alone can save you money as restaurants can be expensive. Great location, many places to visit are close by. Breakfast included with good selections. Clean hotel with friendly staff.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinte Region
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 3, 2012

We stayed in one of the suites with the kitchenette and sitting room. The rooms were fairly large. The kitchenette was clean. The carpets were pretty dirty and spotted, and the grout in the tiled areas were black with grime. The furniture was somewhat old. Oddly, there was only one dresser in the place: a half-width (3'), 3-drawer unit... in the closet. I agree with other reviewers that the rooms were over-warm. The AC unit appears to be an individual unit for the room, and takes up one half of one of the 2 bedroom closets, and sounds like a washing machine when it runs. The bathroom had a large whirlpool tub that I'm certain nobody ever uses, and a comically small glass-walled shower wedged in the corner. The bathroom stunk of urine. The vanity was tiny and impractical. Really, the whole place was poorly laid out. There was still construction noise during the day. The wifi was terrible! Really, really slow, and you could only get connected if you stayed in certain parts of the room!

Having said all that, the staff I spoke with were friendly and generally spoke english without being [--] about it. That's not always the case in Montreal, or Quebec. We ate in the hotel restaurant for breakfast, lunch, and dinner. Breakfast was typical hot/cold buffet stuff, lunch was actually alright (I had the burger, quite good!), and dinner was meh. I had the filet mignon, and it was small and overcooked. This place served our needs, but I will try somewhere else next time.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Embassysuitesmtl, Manager at Embassy Suites by Hilton Montreal, responded to this review, November 12, 2012
Dear Guest,

Thank you for sharing your stay with us via Trip Advisor. I am glad to hear you found our staff friendly and welcoming and that we were able to meet your needs while visiting Montreal. I understand that guest suite presentation and functionality was a concern, as it is for us as well. We have addressed your concerns on our heating units with our maintenance team and will look into solutions for the noise it generates. Your comments on your dining experiences have been shared with our food and beverage team and they will use it to continually evolve our dining experience. I do hope that the next time your travels bring you to the area you will stay with us again and let us know how we are doing; we would love to have you.

Thank you,

Catherine O'Brien
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pikeville, NC
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 3, 2012 via mobile

A very convenient, clean hotel at the entrance to Old Montreal. The staff is warm and friendly and constantly helpful. No real restaurant or bar, a large space adjacent to the lobby serves this purpose. Can't beat the location or value if you want a nice place on the edge of the Old Port.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 1, 2012

Great location - close to China Town & the Old City
Lots to do close to the hotel
Staff are friendly and made you feel welcome.
Room is layout as suite with kitchen but no dishes or utensils unless asking from front desk
There are dead zones with Wi-fi.
Breakfast is great and good choices. Especially like the free drinks at the daily manager reception time.
Great value for your money

Room Tip: higher floor
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Montreal

Address: 208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Quartier International , Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Montreal
#22 Family Hotel in Montreal
#23 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Montreal 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Embassy Suites is Montréal's newest downtown "Suite" hotel. With a contemporary style, our uniqueness extends to our "Zen" inspired lobby décor featuring wood paneling and ceilings, black granite floors, and an indoor water display. Offering so much more than ordinary rooms, our 455 square-foot studios and 600 square-foot suites are well equipped; many with full kitchens, fireplaces, and "double" Jacuzzis. ... more   less 
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Also Known As:
Embassy Suites Montreal Hotel Montreal
Montreal Embassy Suites

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