I have several friends who have stayed here and just loved it! Our stay wasn't the greatest, so perhaps I may try again one day.
Our greeting wasn't the warmest. I believe our receptionist wasn't in a very good mood. Maybe her last customer wasn't very happy, but she certainly wasn't friendly and didn't smile at us once while we were checking in.
The room is stunning! Large space, clean, hardwood floors, beautiful bathrooms!
My boyfriend and I were staying in one room on the thrid floor, while friends of ours stayed just down the hall.
Our beds were pretty hard! Our friends commented on their hard bed as well. When I returned home to tell my friends who love this hotel, they couldn't believe it. They all had comfortable sleeps. I guess we just didn't luck out on our beds?
The other problem we and the other couple shared was the noise. It seemed that most people on the third floor like to use the stairwell instead of the elevator, which is fine, but the door made a heck of a bang each time it closed - and people are coming and going throughout the night! May we suggest to the hotel a door sliencer... It was rather annoying hearing this door slam several times in the night. Other than that, we couldn't hear noise from adjoining rooms which was nice.
The day we left we encounter the same woman who checked us in. She was much nicer, smiled more and we were then on our way. We all have off days, so I bet she is normally a much happier person then when we first arrived.
Breakfast came with the room, which surprised us. It was good, enough to choose from, but nothing to brag about. We were satisfied and full.
The location was great - right in Old Montreal. We had arrived by train and it was about a 10 minute walk from the station. We dinned at Gibby's in Old Montreal - which was about a 10 minute walk away. Fantastic meal had there - but very pricey, but we would all return.