This is a nice enough hotel, and right in the middle of the action during summer festival season but I had some problems. One is the suggestion on their website that the gold rooms come with a parking spot. In fact, there is no parking, and they simply invite you to use the public parking garage under the library, a few blocks away. Fortunately you do get to stay in a room in the hotel after you pay, but I had a problem with that too. For a reason never explained, I was charged immediately on booking the room after reserving on the hotel website. The management insisted that they did not charge my card for the reservation, even though I went so far as to show them the charge on my card, and called the credit card company on the phone tell them that indeed, my card was charged by them, on the day that I made the reservation, for the amount of the reservation. I could resolve this by disputing the charge through the credit card company, but obviously this is more trouble than it was worth.
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