Stayed at the W for 2 nights in Oct/05. We've been to Montreal many times before, and were basically in town to eat out, club, and have drinks with friends ... basically, not doing much in the hotel itself except for sleeping. We got a deal online at $199 CDN for each of the two nights, so we figured we would try out the W.

Our room was not exactly the "peek-a-boo" bathroom I've heard described before - there was a bathroom door, but the shower wall was glass and faced into the bedroom. We found this to be ... uh... fine by us, but no good for families or friends travelling together. If it really was a concern, we discovered that by turning on the room lights, and not the bathroom light, it wasn't too see-through. :)

The bed was super-comfortable ... king-sized and feather topped, it was quite nice to sleep in. Lovely bedding and pillows too.

As for some of the other concerns ... yes, I found the hallways to be slightly dark, and the elevator music slightly loud, but no I didn't find the staff to be rude or unfriendly. They treated us very well the whole time we were there.

In addition, I should mention that when I got home, I discovered an additional $5 charge on my Mastercard for minibar items that we never consumed. All it took was one email, and it was corrected immediately, along with an apology email being sent. Definitely speaks to the quality of their customer service.

Would I stay again? Probably not for the $400 I'm being quoted now for my next trip to Montreal ... but if I could get it at $250 or less I'd be back in a flash.

one star and that's flattering, hotel ----- the big one. service is non existant, rooms are cold feeling and lack any type of humanity, the front desk staff are beyond stupid and the wonderbar is wonderless, felt like i was at a bad airport lounge, if you need to stay here do yourself a favour and don't ... even the food is beyond abismal, inward looking rooms make you feel like a caged animal, Montreal can do so much better.

Ok, if you don't need walls in your bathroom, it'll be fine.My husband was mortified that the bathroom didn't have a wall, but was completely open into the bedroom. There is a door on the toilet, and then a curtain seperating the bedroom from the bath area. Other than that our friend had only one window in his Wonderful room which was on an inside courtyard that faced a business building. He felt he was in a tomb.And that's what it did feel like. Never an ounce of sun.
Our room was big and faced the front of the building, so quite nice. The spa was absolutly wonderful and the masusse was a gem! I went back 2 days in a row, plus a really great facial.
The bar is trendy and fun, like you would expect.
It's cool, but watch out that you get a view on the park (as they say). Plus you're right next to the historical area, which is nice.

Wonderful staff, but because of trying to be too hip, this Hotel falls short.
Fancy "mood" lighting in the room was the worst I've ever experienced in travels all over the World. Could barely see in the bathroom and the room itself was not too much better. By the way, the bathroom was separated by a curtain, no door and the towels had no nap whatsoever.
The "mood" music all over the Hotel was too loud (even in the elevators).
I'm not a complainer, just reporting my observations. As I said, however, extremely nice, courteous staff. I personally would not recommend this Hotel.