We were in Montreal for 5 nights on vacation. The W was a great home base for our exploration. It is centrally located between Old Montreal and downtown. Within a 10-15 minute walk, you'll be right in the middle of everything. The hotel actually had direct access to the Metro.... Just go to the lowest level in the elevator (the gym level), and you're in the under ground tunnel connecting directly to the Square Victoria station.
The staff was friendly and very helpful. We asked the concierge lots of questions and each one was patient with us and made some amazing suggestions for restaurants and sights to see. One of the concierge in particular really knocked it out of the park... he helped us with multiple dinner reservations, directions, suggested sights, and just lots of helpful information. I wish I recalled his name!
We were upgraded to a fantastic suite using my platinum suite night awards. It was one big open room, with the open concept bathroom being quite the center piece. The room was in very good condition, clean, and well appointed.
I would definitely stay at this property again if I return to Montreal.