Both me and my husband have separately stayed in this hotel multiple times for work travels to Montreal. I am not sure if I like the taste of the internal architect who designed this hotel but definetly it is not like other hotels. We once had a business meeting here and the pictures on the second floor with themes such as "porn star movie" made me a bit uncomfortable in front of colleagues. However, this is a modern, clean, comfortable hotel with really good food, coffee and our multiple stays were all very comfortable and the location is ideal as it is in the heart of the city.

Stayed 3 nights in a suite to celebrate NYE.

Positives:
1. Good location
2. Suite - good size
3. Manager was helpful - see below
4. Concierge was helpful and got us a table at short notice.

Negatives:
1. Not satisfied with the suite given (stained chaise lounge etc). Apologetic manager who did offer rebates of sort as other suites were not available.
2. Not sound-proof. Could hear conversations from next room - unfortunately they were so chatty all through the night until 8am.
3. Accounts; Pre-paid the room, so they should only charge incidentals. 3 days after checking out and they're still trying to reconcile the payment in their system e.g. charged for the room again upon checking out and they had to refund.

Have stayed at other W property too. This was probably the 4th time. Same concept - trendy and really on the darkish (i.e. not much light) side. If you like that sort of things, fine. But if after turning on all the lights in the room, you're still struggling to read - then I suggest other hotels.

We've stayed here the previous 4 visits to Montreal and all were great. The Conceriege has great meal picks, the rooms are clean and spacious, and the hotel location is perfect for Old Montreal and downtown access.

We, as a family of 3 (our son is 2 ) just spent a fantastic new years at the W Montreal. It was our first time staying at a W and would highly recommend it to anyone who is looking for hotel that offers great services and attention to detail. The ultra modern feel is complimented still by a comfortable "homey" feel. The staff was very friendly and accommodating to our individual family needs and we were greeted personally by the hotel manager welcoming us to the hotel and offering us his card and contact information in the need that we needed anything above and beyond the already great accommodations. The OTTO ( the lobby restaurant) was an excellent place for breakfast with extra friendly, professional wait staff. We will be staying at the W Montreal again on our next visit.