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“Professional and friendly service” 4 of 5 stars
Review of Residence Inn by Marriott - Montreal Westmount

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Residence Inn by Marriott - Montreal Westmount
3.0 of 5 Hotel   |   2170 Lincoln Ave., Montreal, Quebec H3H 2N5, Canada   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #55 of 164 hotels in Montreal
Montreal, Canada
Top Contributor
122 reviews 122 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
“Professional and friendly service”
4 of 5 stars Reviewed October 14, 2012

I stay there for the weekend. I received an upgrade for the room to a one bedroom apt. The hotel was renovated and the rooms looks modern and are clean. The kitchen is well equipped. They have a pool, gym and sauna on the 20th floor. The location is quite and close to the main downtown core. The internet is free and the buffet breakfast is included in the rate. Stay in the room from the 10th floor and up and you will have amazing views of Montreal.

Room Tip: 10th floor and up. North side to see the mountain and south to se downtown and the river.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Lausanne, Switzerland
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 11, 2012

Good location, quiet although not far from downtown Montreal. Spacious, we had a bedroom and a livingroom suite with a perfectly equipped kitchen. Don' t worry about grocery shopping, the hotel does that for you, and they only charge you the cost of the groceries. Great breakfast and a couple of nights a week they offer soup & salad or something else light at dinner time - perfect if you have had a heavy lunch. There are only two lifts, too few when the hotel is fully booked, you need to have patience waiting for the lift. Very friendly staff, right from check-in till calling and helping out with the taxi to the airport.

Room Tip: The hotel garage is only for normal height cars, not for a SUV. Nearby parking possible.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alberta, Canada
Top Contributor
547 reviews 547 reviews
114 hotel reviews
Reviews in 186 cities Reviews in 186 cities
271 helpful votes 271 helpful votes
5 of 5 stars Reviewed October 10, 2012

You can find cheaper hotels in Montreal, but you won't find a better one in this area. We stayed there in 2011, and a year later, I spent an hour checking out alternatives, but gave up looking and returned here. No regrets: same good service at the front desk (paid for a really worthwhile upgrade to the 19th floor, overlooking Mount Royal (spectacular both night and day); same excellent hot/cold breakfast buffet; same daily newspapers; tried the fitness centre, with a view all the way to the US border on the horizon. Two free computers that scrub information between users were really useful (but I needed help doing the very complicated printing!)

Room Tip: Enquire about the kind of rooms available. Two on each floor are really tiny, and wrapped around the...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStPaul, Manager at Residence Inn by Marriott - Montreal Westmount, responded to this review, October 12, 2012
Dear Professional-Pilgrim,
Thank you for your review! We are delighted to read that you were happy with our service and accommodation At Residence Inn Westmount! We look forward to welcoming you again soon.

The Management
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new hampshire
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 8, 2012

Stayed here for a weekend in Sept. Very clean, nice rooms with full kitchenette that we did not use at all. It is just a couple blocks from lots of places to eat and the metro. We had an SUV that did not fit into the garage, but there is a public lot about a block away, although you need to go each day and pay for another 24 hours.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStPaul, Manager at Residence Inn by Marriott - Montreal Westmount, responded to this review, October 12, 2012
Dear bfsnh,
Thank you very much for your kind comments, and for choosing Residence Inn Westmount. We are glad to read you enjoyed you stay with us!

The Management
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2012 via mobile

I stayed with my wife from 12 till 22 of September. The hotel is good in all aspects: very clean, hotel staff, rooms and location.
The hotel staff are great and very friendly. Very close to Atwater metro station and to Ste Catherine street.

Joseph Mattar

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HotelStPaul, Manager at Residence Inn by Marriott - Montreal Westmount, responded to this review, October 1, 2012
Dear Joseph_Mattar,
Thank you for your review! It's always nice to receive a token of our guests appreciation! We are delighted that our hotel met your expectations and we look forward to accommodating you again at the Residence Inn Westmount!

The Management
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Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 24, 2012 via mobile

The hotel located not far from Metro or even downtown and good that's not in clouded and busy area. The one that I would like to recommend the hotel to improve is elevator. It's quite slow especially when have lots of customers and only 2 elevators.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStPaul, Manager at Residence Inn by Marriott - Montreal Westmount, responded to this review, September 26, 2012
Dear Adirek,
Thank you for sharing your experience at Residence Inn Westmount with Trip Advisor travellers. We are always happy when our guests enjoy their stay with us. Looking forward to welcoming you again soon

Kind Regards

The Management
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cincinnati, ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 23, 2012

On checking in we are provided a 2nd floor room (in a really tall building) bang outside the elevator and even though we requested a different room with no help even though we explained we have an easily disturbed small kid. If this is how a silver elite Marriott Member is treated then i wonder how the others are Treated. The breakfast was ok. But the line for the 2 really slow elevator was terrible. The rooms were the smallest of any residence inn or for that matter of any normal hotel. Poor service. All in all a disappointment to the Marriot Brand.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStPaul, Manager at Residence Inn by Marriott - Montreal Westmount, responded to this review, September 25, 2012
Dear skitg,
Thank you for your review, it will allow us to improve the downfall of service you met, to our great disappointment. The standards of our hotel have always been very high and our goal is to satisfy 100% of our hotel guests with genuine hospitality. We are sorry you haven’t been able to enjoy your stay with us - in general our guests are very pleased with our rooms - and if you would like to give us another try please contact us directly.

The Management.
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Additional Information about Residence Inn by Marriott - Montreal Westmount

Address: 2170 Lincoln Ave., Montreal, Quebec H3H 2N5, Canada
Phone Number:
Location: Canada > Quebec > Montreal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott - Montreal Westmount 3*
Reservation Options:
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Also Known As:
Residence Inn Montreal Westmount Hotel Montreal
Montreal Residence Inn

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