The staff are generally very congenial and attentive, though we were disappointed by the misinformation given to us by the travel desk about local museums (i.e. hours of operation).
The hotel's restaurant, XO, has a very strange sense of decor (almost fake-sophistication) and the enormous letters "X" and "O" bizarrely stand in the center of the dining space. The food was utterly disappointing and not of 5-star caliber. We breakfasted in the restaurant each of the 3 morning we were at the hotel, but it was merely for convenience's sake. A previous review that noted items on the adults' room service menu were strange was spot-on; the dishes had very strong, distinct flavors that ruined otherwise simple dishes/plates. Both my fiancé and I were disappointed with the sandwiches we ordered (just a burger!), in addition to the desserts. You're certainly not getting what you pay for in terms of cuisine.
The room was very comfortable and we really had a great short vacation in Montreal. The hotel is very close to a Metro station, which was perfect for our day trips around the heart of the city. Overall, very pleased with the experience at Le St.-James...I'd just recommend dining elsewhere whenever possible.
- Official Description (provided by the hotel):
- Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more less
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- Also Known As:
- Hotel Le St James
- Le St James Hotel