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Hotel Le St-James: Traveler Reviews

5.0 of 5
355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
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Hotel Le St-James
Ranked #9 of 169 hotels in Montreal
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225 reviews from our community

Traveler rating
    173
    33
    11
    4
    4
See reviews for
Families
23
 
Couples
122
 
Solo
8
 
Business
25
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
New York
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
“Excellent Choice of Montreal Hotel”
5 of 5 stars Reviewed January 1, 2013

We arrived right in the middle of a huge snowstorm and were immediately taken with the warm and professional welcome we received. Never been so happy to have valet parking! The concierge, bellmen and front desk staff were all great - the concierge were so helpful in finding us great restaurant choices and reservations, the bellmen were extremely quick and professional, and the front desk staff made sure we were happily and well settled into our room. The room was fantastic - the bathroom perfect, the bed great. We didn't eat at XO but had drinks there each night and the bar staff were great as well. There is a small fitness center in the spa which worked out very well for us. We only had a couple of days but could easily have stayed here a week. We love the location - walking around Old Montreal and easy cab access to the rest of the City - and will certainly stay here again on our next trip. For us the staff of any hotel can make or break the experience and at Le St-James it's the main reason to go.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask j9289 about Hotel Le St-James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeStJames, General Manager at Hotel Le St-James, responded to this review
February 7, 2013
Dear Mr. j9289,

Thank you for sharing your appreciation of our accommodating and welcoming staff. Le St-James truly prides itself on the quality of its staff and the level of service provided.

It was a pleasure to host you in Montreal and we are thankful that you shared your experience with us after your stay. We would love that you consider staying with us again soon, and if so please feel free to contact me directly to make your reservation.

Sincerely yours,

Elizabeth Glimenaki
Vice President Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Perfect for a special occasion”
5 of 5 stars Reviewed December 27, 2012

What a treat to stay in such a beautiful and classy establishment. Everything was great. We arrived to valet parking, were checked in seamlessly and shown to our room. It was my birthday and they had upgraded us which was a lovely surprise. Our room was very comfortable, spotlessly clean and big enough. Lovely big shower and a sizeable bath tub.

I had a massage while we were there in their spa. Oh my...what a stunning spa! So very special. I've been in a lot of hotel spas and this was one of the most impressive. Not big, but the level of detail and comfort and the quality of the facilities is quite something. It's not cheap, but then it shouldn't be...this level of comfort and pampering is worth it.

We had cocktails in the bar which was lovely. It was very quiet while we were there...time of the year I suspect, but can imagine it full and the atmosphere would be wonderful. We also had a fabulous breakfast the next morning. I highly recommend the eggs Benedict.

All in all, we had a fabulous stay and would definitely return for a special occasion.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by Caroline1966 for Montreal
Ask Caroline1966 about Hotel Le St-James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
“Montreal most charming and exclusive Hotel!!! WOW”
5 of 5 stars Reviewed December 9, 2012

The architectural design of this hotel is 10 on 10! Food at the Hotel XO restaurant is absolutely amazing! I recommend to ask for the tasting menu. Great service at the St-James hotel!

The restaurant Chef is really good and service is awesome!

Room Tip: Take a package with the massage and spa option, the Hotel St-James spa is a must when staying at the...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 10 more reviews by Travelchoice1 for Montreal
Ask Travelchoice1 about Hotel Le St-James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berwyn, PA
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Luxury & Superb Service”
5 of 5 stars Reviewed November 25, 2012

We've stayed at Le. St. James once before and this time was just as amazing! The whole experience from check in, to the bar service, to continental breakfast was top notch. The staff is responsive and professional but still friendly. My spouse has a deep tissue massage in the spa and he said it was great. Location is perfect on the border of Old Montreal and downtown is just a short walk or Square Victoria metro is close by. The hotel furnishings are old world luxurious and the hotel is spotless. Our only complaint was our room 808 had no bathtub but otherwise it has every amenity we wanted with classical music playing in your room when you arrive. We loved the library off the lobby where they will serve you drinks by the fire. Yannis the concierge booked our dinner at a local place and made everything so easy. We booked our room through Trip Advisor/Expedia and got a great deal with a spa certificate, welcome drink and continental breakfast included. Sign of a classy hotel - when we went to the bar to buy our welcome drink it wasn't limited but we could order anything we wanted. So, we had our welcome drink and stayed for another! Highly recommend this hotel!!!

Room Tip: Make sure you ask for a bathtub if this is important to you as our room 808 did not have one. 808 al...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TessBerwyn_PA about Hotel Le St-James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeStJames, Director of Sales at Hotel Le St-James, responded to this review
November 27, 2012
Dear TesBerwyn.PA,

Greetings from Montreal!

Thank you for your kind review. We made sure to thank Yannis our concierge as well as our massage therapists at the Spa on your behalf.

Sincere regards,

Elizabeth Glimenaki
VP Sales and Marketins
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Old Greenwich, Connecticut, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Superb !”
5 of 5 stars Reviewed November 17, 2012

Great place. Great location. Great service. Went there for the weekend with very high expectations, and they met every single one of them. The XO restaurant at ithe hotel, and the spa also spectacular. Would not try lany oter place in Montreal.

Room Tip: There is only 1 elevator, so you may want to choose a lower floor in case you need to use the stairs...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jorge P about Hotel Le St-James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeStJames, Director of Sales at Hotel Le St-James, responded to this review
November 27, 2012
Dear Jorge P.

We are delighted you enjoyed your stay with us! Thank you for taking the time to share your positive experience. We sincerely hope...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Le St-James

Also Known As:
Hotel Le St James
Le St James Hotel
Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Phone Number:
Region: Canada > Quebec > Montreal
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotels in Montreal
#4 Luxury Hotels in Montreal
#10 Business Hotels in Montreal
#42 Family Hotels in Montreal
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Member of The Leading Hotels of the WorldRenowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. Le St-James was crowned the 2nd Luxury Hotel in Canada by TripAdvisor for 2012.Named the “most striking dining room in Canada” by the Travel Editor of The Toronto Star in February 2012, XO Le Restaurant offers its guests a modern and innovative cuisine created by celebrated chef Michele Mercuri. In the prestigious Hotel Le St-James, you will find the exclusive Le Spa where intimacy and privacy are respected. In the late 1800’s, Le Spa served as the Merchants Bank vault. ... more   less 
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