We stayed at this hotel for 5 nights in early March. Our stay at this hotel did not get off to a promising start. The confirmation e-mail we received from the hotel stated that we would get “a room with fireplace OR balcony” (well, a balcony in early March, in Montreal...??). The lady at reception had a little bit of an attitude (later on she asked me to show some ID in order to make a new keycard, because my old one didn’t work anymore; by that time we’d been at the hotel for 4 days and she’d only seen me walking in and out about a hundred times…!); I should add that she was the ONLY person we found a bit unfriendly, the GUYS were all great! Anyway, she immediately told us that no rooms with a fireplace were available at all (“Sorry, but we have 91% occupancy”). At this my husband got a bit annoyed, and she started click-clacking on her computer for a while; in the end she said that a room with a fireplace would become available the next day. However, she stressed that that room would be exactly the same as the room we would get in the first place, the only difference being that it had a wood-burning fireplace. We decided to check out the new room the next morning, and decide then.
The room we got on the first night was quite large (a real suite) and very clean. And it did in fact have a gas fireplace though not a wood-burning one. However, it was a bit long and narrow, and, more importantly, it was VERY hot; it appeared that the thermostat wasn’t working, so we had no way to lower the heat.
The next day we went to check out the ‘other’ room; the lady at reception once again stressed that apart from the fireplace this room was exactly the same. However, this room proved to be HUGE, much larger than our old one, with two bedrooms and two bathrooms, all (like everything else in the hotel) very clean and in immaculate condition. Also, it was cool – thermostat functioning just fine here. So our decision was an easy one – we moved immediately. I should also note that the Hotel St. Sulpice was absolutely quiet; no sound to be heard either from the street or from inside the hotel. The only exception was, in our new room, the sound of (we thought) some heating installation just above our head (we were on the 6th – top- floor of the hotel) which we could hear ‘whooshing’ and clunking. But we very quickly got used to this, and it didn’t bother us at all.
Apart from our somewhat shaky start, I have nothing but positives to report about this hotel. Friendly and helpful staff, very very quiet, excellent housekeeping. We had a wonderful housekeeper in fact – a very cheerful lady from Ghana who showed up at 9 in the morning. So our room had been done by the time we finished breakfast! The restaurant was excellent, and the bar (while perhaps a tad on the small side) very cosy, with friendly barkeepers. Nice complimentary breakfast, we had the continental one but it was more than adequate. And again, friendly and quick service both at breakfast and at dinner. Fantastic location, within 5 minutes walking distance from lots of restaurants, bars, art galleries etc. etc. But in spite of all this the hotel itself was very quiet, as said. So on the whole we had a very very positive experience at this hotel – much recommended!
We also checked out several other hotels in Old Montreal; I would like to give my impressions below. Please note that we did NOT stay at these places, so these are just our first impressions!
Auberge Bonaparte. We did not stay here but an acquaintance of ours, who was in Montreal at the same time, did. He was extremely positive about the hotel. We had dinner at the restaurant, and it was excellent. Great atmosphere in the lobby too – staff appeared very friendly. On the whole, the hotel seemed somewhat less ‘upscale’ than St. Sulpice, but of course it was quite a bit cheaper too!
Hotel Nelligan. Looked like an absolute winner to us! This is the place we would like to try next time we are in Montreal. Like St. Sulpice the lobby is spacious, but the atmosphere is warmer. Large bar with (unusually) lots of different draft beers. Fantastic layout – we loved the courtyard and the easy chairs. Excellent service, too. Dinner at the restaurant (Verses) is certainly the best we’ve had while in Montreal.
Hotel XIe siecle. Checked this out briefly. It looked very nice: basic, unpretentious and very ‘bookish’. Lots of books in the lobby – people reading, working at their laptops, etc. Our sort of place for sure.
Le St. James. We had an excellent cup of coffee here. Wow, what a place! This has got to be one of Montreal’s most expensive hotels, and it shows. A beautiful building, perfectly kept and furnishing, extremely polite and friendly waiters, all silver coffee service – everything just perfect and VERY chic. If we would have just a little more money (or if the hotel has some packages at a reduced price) we’d love to stay here.
Auberge du Vieux Port. Again, checked it out briefly. Great location, right on the water on one side, and on one of Montreal’s most touristy streets (but nice) on the other side. The hotel itself looked fairly basic and unpretentious, with a small but friendly- and cosy-looking lobby. Definitely worth a try!
Hotel des Armes. Actually, we didn't really check out this hotel. We did attempt to have dinner at the hotel’s restaurant, Suite 701. But after have waited near the entrance for five minutes or so, and having been totally ignored by the waiters who were occupied with the few guests, we left. We didn’t like the atmosphere, and also we found it significant that on evening when just about all restaurants were quite full, this one was almost empty. So we decided to forget about the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.