This hotel is in a fabulous location.

We had a suite which was fabulous...but sadly looking into an office block across the street. The suite had everything you could want for a 5 night stay. Gowns, slippers etc an added luxury.

The staff were extremely helpful and so friendly...it helps if you attempt to speak french...even if it is atrocious!

The hotel is in the heart of old Montreal and very close to the river. Very close to some great restaurants and bars.

Little out of the way, but hotel is amazing. Superb design, great rooms and lunch menu worth a Michelin star for small bucks! Staff is communicative and nice. They are also member of designhotels.com
Would stay here again!!

I stayed here a few times on business. Location is great for tourists as well. Close to Old Port etc. Rooms are also pretty nice size wise, large tubs and in general very livable. I would have like to see a decent gym with at least a few good machines , but their gym is an afterthought.

Service seemed to be good, but then again I hardly needed any service.

I couldn't find any charm inside this hotel. Nobody to get the door of help with the luggage. The elevator needed a good cleaning, the hallways are very dark with red light.( I guess it's a good way to keep the dirt from our sight). I felt trapped in the room: high ceiling with narrow naked white walls, no decor on the walls at all, black covers on the bad, curtains that don't open, the light bulbs in the bathroom seem to be 10 Volts. It was difficult for my husband to shave and for me to do my makeup, but I had a flashlight in my luggage. ( yes, it's that dimmed in there!) The bathtub is extra slippery, so I showered in sandals. The shower isn't the best either. The bed is very comfortable, but I couldn't feel good in this hotel so I left the next morning although we had reservation for 4 nights. I don't know why people speak so highly about this hotel, it looks like a property that is being neglected by however owns it. It has potential, though. I went to a cheaper hotel that was 5 times better than this one!