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“Bedbug alert do not stay here ” 1 of 5 stars
Review of Hotel des Arts

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Hotel des Arts
2.0 of 5 Hotel   |   2060 rue St-Dominique, Montreal, Quebec H2X 2X1, Canada (Formerly Econo Lodge)   |  
Hotel amenities
Ranked #132 of 164 hotels in Montreal
1 review
“Bedbug alert do not stay here ”
1 of 5 stars Reviewed October 4, 2013

My husband and I came to Montreal for a getaway after our wedding. We got a good deal from hotels.com for 74/night. Do not stay on the 4th floor which we did room 416. That floor has been treated multiple times for bed bugs as per the front desk clerk at the time. We were up till 6 am on the first day waiting for another room. The manager was supposed to meet with us later on that day but didn't show up. Do yourself a favor and don't stay here even though the price is appealing. Their idea of a continental breakfast is cereal, orange juice, coffee, no tea and toast only and bananas. There is nothing nice about this place except a price.

Stayed September 2013, traveled as a couple
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169 people have reviewed this hotel

Traveler rating
    5
    31
    43
    26
    64
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 1, 2013

We booked this hotel through Hotwire's "secret hot rate hotels" option for $45/night plus taxes.

The check in staff and cleaning crew were all helpful. They don't proactively welcome you or smile a whole lot, but they assist you with all your questions and needs. We were allowed to store our bags at reception for a few hours after check out time. If you want to stay beyond the 12pm check out time its $10 per hour (if you just want to store your bags there's no charge). Check in time was 3pm. Note that there is only one small elevator which can only hold about 4 people at a time.

Breakfast was decent - Coffee/tea/juice, bagels, croissants, bananas, jam, peanut butter, butter, cornflakes and cheerios, milk. They have a mini fridge, toaster and microwave in the breakfast area (which, by the way, is at the reception). There is also a pop vending machine and ice machine nearby.

Our room (407) was pretty small but we didn't spend much time there so it didn't matter to us. There was an air conditioner and TV in the room, not much else. The bed was okay (bit creaky), but the pillows were really uncomfortable - it looked/felt like half the pillow was missing from the pillowcase. There is free wifi in the rooms (was able to watch Netflix) and free local calls. The washroom was small but served its purpose. There's a hair dryer. The soap and shampoo provided was very basic, I suggest bringing your own. The view outside our window was non-existent but the location of the hotel made up for it - very close to a lot of sights.

For the price I paid, I was satisfied with my stay at the hotel. If you are low maintenance cost conscious kinda person this is a good hotel. If you need a good nights sleep on a comfortable bed and pin-drop silence at night, then this may not be the best place for you.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lyon, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 19, 2013

+ Location: downtown (close to St Laurent station)
+ For the day i booked it was cheap 36CAD without taxes.
+ Staff friendly

- Cleanliness of the room: stains on the carpet and bathtub
- Hair dryer not working
- Esthetic: Some parts of the room worth better finition: e.g. they changed the lock of the door for an electronic card but we can still see the holes for the previous lock. There are also some holes in the ceiling for previous equipment.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 18, 2013

My wife and I stayed at the hotel for 1 night in a non-smoking room with a king sized bed. We were on the 3rd floor. The place was tolerable, but it wasn't a great place to stay. The rooms and the place in general, including the TV, are all dated. The wall paper is peeling off in spots. There was a bar fridge in the room, but it was full of black mildew. The front desk said the fridge was not supposed to be in use, but regardless it was unlocked/open and very unhealthy/disgusting inside. There's no hotel restaurant or pool or exercise room. There's also ino parking available at the hotel and so we had to park 2 blocks away at a public lot that charged $10 for 24 hours. When we first arrived we were an hour early and our room wasn't ready. So we parked near the hotel in what we thought was a good spot, and we walked around the area. When we returned to our car a couple of hours later we had a $52 parking ticket - the parking signage there was extremely misleading. A free continental breakfast was available the next morning, but it was nothing special. For example, my wife likes hot tea which you'd think would there, but they didn't have any. The hotel is within walking distance of Chinatown district and Old Montreal, which are both worth seeing. Overall I would NOT stay at this hotel again and could not recommend it to friends or family.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2013

Not the best of hotels for the money. In a slightly sketchy neighborhood. Carpeting is old. Bathroom ceilings not well re-done (cracks). Fire sprinkler in bathroom was covered in plastic obviously not working and not to building code. Not sound proof, someone's dog and music playing until the wee hours of the morning. Could hear the guy next door horking up phlegm in the morning (totally gross). If you can avoid this place, stay elsewhere. There are cheaper and nicer places if you book a couple of weeks in advance.

Room Tip: stay elsewhere if you can
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 5, 2013 via mobile

When we got into the room and checked bed bugs, we were surprised to find the box sat on top of a plywood frame with only a single support across the middle. The frame also did not cover the box spring, leaving about x inches overhang. Of course, when we sat down, it slipped into the void and we tipped over. We're staying the night, but this would be intolerable for a longer stay.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed August 31, 2013

I and six friends stayed here from 23 August to 26 August (2013) in two double rooms. The morning we were to leave, I looked up some reviews and became a little worried. These fears were soon allayed.

The location was easy to find, being so close to rue Sherbrooke. Upon arriving at the hotel, we were greeted by a very nice concierge and the check-in process was very easy. During our trip it rained and our party walked in soaked, and the concierge insisted we wait for him to bring us some towels to dry off with! They also provided us with various sundry items as needed. All of the concierges spoke great English.

When we got into the rooms they were neat and in order. As you do not pay huge amounts of money to stay at the Hotel des Arts, the room was plain and not fancily renovated, but was good value for what we paid.

The beds, billed as Queen sized, were in fact doubles, but worked perfectly well for sleeping in.

The WiFi worked in one of the rooms very well, and was patchier in the one next door. Each room has its own individual air conditioning unit, which we were able to set easily.

The bathrooms were again basic, but were clean and well provisioned with towels for two or maybe three people, but the staff were very helpful and provided us with more as we needed.

The breakfast included in the price is very basic (someone called it a perfect hangover breakfast: mini croissants and pains au chocolat, bagels, bananas, toast, juice, tea, coffee, cereal), but lived up to its billing. Tables in the lobby/breakfast area went quickly, but we were able to take some food back up to the rooms (no room service, but for evening snacks there is a pizza/wings place open until 4 a.m.just at the end of the block which also delivers).

But for food and drinks, the Hotel des Arts is a short walk away from rue St. Laurent, rue Ste. Catherine, and many other alimentary amenities.

As a note, there were no "Do Not Disturb" signs on the back of the doorknobs, but we just asked the housekeeping staff to not clean our rooms. Some did not speak English, but a "pas de service" will suffice for any non-French speakers.

For anyone seeking a vacation where the hotel is a destination unto itself, this hotel is not for you. It is, however, perfect for a group of friends or a family who want to stay somewhere centrally located in Montreal at a discount price, and for anyone in this category, I highly recommend the Hotel des Arts.

Room Tip: The Double "Queen" rooms are actually Double "Double" rooms, but still good valu...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Arts

Address: 2060 rue St-Dominique, Montreal, Quebec H2X 2X1, Canada (Formerly Econo Lodge)
Location: Canada > Quebec > Montreal
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #132 of 164 hotels in Montreal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel des Arts 2*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Travelocity, Booking.com, Tingo, TripOnline SA, BookingOdigeoWL and Venere so you can book your Hotel des Arts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Econo Lodge Downtown Hotel Montreal
Econolodge Hotel Montreal
Econo Lodge Downtown Montreal
Econo Lodge Montreal
Econolodge Montreal
Montreal Econo Lodge

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