Upon entering the parking garage, a sign "Delta Hotel Parking Lot Full" was in front of one doorway. So, I went through the other one which belonged to the shopping centre (which is closed on the weekends!). The garage is VERY low so beware. I had to trek my 3 yr old up two flights of stairs, two sets of escalators and walk through the hotel restaurant to get to check-in. The clerk was very friendly with my daughter and pleasant. The bell hop came over, took my key card and asked where my truck was .. I told him in the parking garage and he said "oh" and gave me my hotel key back. (I had assumed they weren't allowed to follow me down to help with his response). Off my daughter and I went to get our bags. Once again we made our trek back up two sets of stairs from the parking lot and as we began on the one escalator, my daughter was ahead of me and I had five bags in my hands. My daughter started up and fell head first down the escalator. Long story short, I got in touch with the manager - I was furious! He did 'compensate' by giving us a meal at the revolving restaurant upstairs but he did say he'd get back to us and never did. I also asked the manager if the bell hop was allowed to come down and he told me yes. So, I was even more frustrated as to why I didn't get any help - I asked both the hop and clerk if there was an easier way to get to it and was told no.
The hotel room was small, there was a patch job done on the floor that was the consistency of concrete just slapped down and the bathroom taps in the sink looked as if they had mold inside them. There was a hole in the wall from the doorknob. My sheets had blood on them and I had to have them changed. The pool was nice but freezing, the gym small but they have TVs attached to the treadmills, location is about the only thing that was good for me. However, there is a Hilton right across the street and a Marriott even closer to the centre that I would try next time.
Usually, I am not a picky person and we only paid $99 per night (I think anything more would be a rip), which is rare in centre city hotels - but the whole fall set a bad taste in my mouth.
I did manage to get a massage and that was awesome...but the place is a separate company to the hotel - and the hotel charged me each time to call the massage company (next to the pool on floor 4) to book - but couldn't book it for me at the front desk?
Lastly, parking from friday night at 6pm to sunday at 10am cost me $40 - which I thought was ridiculous.

The staff at the Delta Centre-Ville were quite friendly and pleasant. The room was nice and cozy. It is located at the centre of Montreal which makes walking to the St. Catherines to shop. The only complaint I have about the Delta Centre-Ville would be the parking garage. It is dark, gloomy and very narrow to navigate through. As well, parking spaces were limited.

Overall, it was a good experience and I would return to the Delta.

The Delta in Quebec city was a very nice stay. They allow pets. Which is a plus considering we have two dogs. The hotel rooms were clean and comfortable. Beds were a little to short for my husband but he did not complain. Room service was great! The food though not so great. The staff was very friendly and helpful. I like the stay and would recomend this hotel. The price is very reasonable considering it is very close to all the attractions.

I'm not a big fan of 700 room concrete hotels built in the 1970s, but I snagged a good rate on Hotwire and it was only one night. Despite the cold, austere exterior I thought the hotel was better than expected. Interior lobby is warm enough, staff helpful and the room and bed were surprisingly comfortable. Bathroom could use a little updating but everything in the room worked and it was quite clean. Location is central and better for business travelers than tourists.