A colleague and myself went to Antoine's at the Delta Centre-Ville last week for lunch. From the moment we were greeted by a smiling, welcoming hostess to our departure, the service was excellent and the fare - delicious. It is so nice to come out of a dining establishment feeling better & mentally refreshed by the professionalism of the staff. It is an experience that we look forward to repeating.

We stayed at the Delta Centre-ville last weekend for a convention, I had been there a couple of years before and was hoping for a better experience, it was a little worse. The restaurant/bar downstairs had astoundingly bad service. It was not busy that night, there were a few others in our section and everyone noticed the waitress taking a very long time to bring menus and take orders. She was working at the computer kiosk, back to the room for a good amount of time, then over to the front desk, back to the kiosk etc. We waited about twenty-five minutes for menus. The food selection was not that good, with not a lot of options for those looking for something healthy/vegetarian. I ordered Thai spring rolls and it was not like any Thai spring roll I've ever had, the wrap was not a crispy rice but made from flour. Not a lot of protein other than a few snap peas. Not good. And pricey. From what I saw of other people's meals over the weekend, the food was heavy, cafeteria-ish and not very appetizing. The in-room service menu was not much better (Suckling Pig "a l'orange" was one option, seriously?) and closed at 11pm so if you have jet lag and need a little something after hours, you're out of luck. Back to that first night, some friends came in as we were trying to find the waitress to pay the bill (no check in for water/drinks from her), and they reported the next day having just as many issues with service and food (one has bad allergies). That waitress pretty much disappeared, leaving a couple of American tourists grabbing pitchers and serving water to the other customers.

The rooms were clean and the beds firm and comfortable, but the building is old and the windows don't open leaving you at the mercy of the air conditioning/heating which after a couple of days left me feeling crazy claustrophobic.

Rue St. Catherines is pretty close... after a torturous climb uphill. There aren't a lot of food options in the area for several blocks around so it was quite depressing whenever it came time to eat after a long day at the Bonaventure where the food court options are just as bleak.

Overall, the place is just not very inviting and I really hope I don't have to stay there again.

The Delta Centre-Ville Hotel in Montreal is a tower of 30 flloors and nice large rooms but a little bit old styled arranged. Nothing special, no charm but normally functional, and free access to internet through cable. The breakfast is as the room, functional but nothing very appealing.
The hotel is located around 1000 meters out of Sainte Catherine, ouf of the vibrant shopping center and one mile from the old part of Montreal, but with a metro station just under the hotel, areal +.
Have a look on the price, this could be the decisive factor to decide

The hotel is within walking distance of main line station. It is very big and impersonal. Our 7th floor room was at times very noisy-traffic from below. There seemed to be a lot of airline staff staying and at times there was a feeling of being pushed out of the way. In our stay in Canada this was the one place where we found someone who was rude and abrupt-porter at front of hotel when we asked for directions. The room was clean but worn, no wardrobe, not even a hanger.
There is a small shop in the foyer.