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“Absolutely outstanding customer service in a clean and warm environment :)” 5 of 5 stars
Review of Hotel Quartier des Spectacles

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Hotel Quartier des Spectacles
2.0 of 5 Hotel   |   17 Sainte-Catherine Ouest, Montreal, Quebec H2Z 1Z5, Canada (Ville-Marie)   |  
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15% off room rate
Ranked #36 of 163 Hotels in Montreal
1 review
“Absolutely outstanding customer service in a clean and warm environment :)”
5 of 5 stars Reviewed April 23, 2013 via mobile

We booked a couple of rooms for a girl's weekend April 19-20 and were pleasantly surprised with the amazing customer service at this charming boutique hotel. David at the front desk earns his salary for his impeccable customer service and is certainly an aasset to the hotel. He consistently went above and beyond existing societal customer service standards. The other staff that we encountered were all extremely friendly and polite. Our daily breakfast that was included in our booking was great too:) I would definitely recommend this hotel and will return for a stay. How refreshing to see people who care and a hotel with beautiful hardwood floors instead of icky carpets!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, April 25, 2013
Thank-you for your positive comments. Our staff pride themselves in their customer service and we appreciate your kind words. We have recently been renovating and all our rooms and most public areas now have hardwood floors and bare brick walls, in keeping with the hotel's historical character. Our staff look forward to your next visit to our hotel.
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181 reviews from our community

Traveler rating
    77
    77
    21
    2
    4
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
1 review
5 of 5 stars Reviewed April 21, 2013

From the second we walked up the stairs the gentleman ( David) at the desk was wonderful. What an amazing person/employee. If i had a business with David running it for me i would have no doubt it would be successful. Makes everyone feel at home and is very accomodating and funny. Just a delight!!! From the service to the location, to the cleanliness this hotel delivered. Yes, there is a sex shop and yes there are stairs.Get over it !!!!! For the price, service, and cleanliness......cant go wrong with this hotel.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, April 25, 2013
Thank you for your kind words. The staff enjoy the rapport that they establish with clients and we love to see our clients return time and time again. We are pleased that you will make our establishment your home away from home.
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Montreal, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2013

I wanted a night with my man on the town - nice quiet supper out, no kids etc. Booked through GroupOn and got a great deal which included breakfast at the nearby Café Dépot. Had read many positive reviews and was aware there was a sex shop downstairs (could be handy ;-)) but nevertheless my man's eyebrows were raised as we mounted the not very promising staircase. Once inside, I was SO glad we had booked here! Over the years, we have stayed in many hotels all over the place and this is one of the few which have invested in hardwood flooring - what a difference! No accumulation of yucky god know's what on the carpets.....The room was small, but very functional, clean and modern. Loved the design of the rooms which incorporate the brick walls and happily, the bed was firm and comfortable! Friendly, helpful staff at the front desk. We will definitely be back here when next at a show at the Metropolis (a few doors down) - very happy to know of a clean, centrally located hotel to recommend to family from out of town in the future! Great job guys! Merci beaucoup et à la prochaine!

Room Tip: We stayed in room 306 - top floor - very quiet. There is no elevator which may be a problem for some...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, April 1, 2013
Thanks for your review. I am pleased that you appreciated the cleanliness, value and location of our hotel. The hotel has recently been renovated and many are impressed with our wood floors, brick walls and high ceilings. Merci et a la prochaine.
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1 review
4 of 5 stars Reviewed March 30, 2013 via mobile

Stayed recently on a team buy special. This area has been recently totally changed for the better despite the sex shop. Pleasantly surprised by the large clean room and only slight street noise as it fronts on st Catherine st. near Place des arts. Parking very close underground at complexe Desjardins for only 10$ for 24 hrs! Decent free breakfast at Cafe depot. Great deal for location and price

Stayed March 2013
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Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, April 1, 2013
The area has certainly undergone many changes and our hotel is situated in the heart of Montreal's new entertainment district. We are pleased that you appreciated our prime location and our excellent rates. Hope to welcome you again in our hotel soon.
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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2013

When we pulled up to the hotel, my heart sank to see a sex shop at street level. Public parking behind the hotel was a well lit, large lot with a tender who slept overnight for security. For downtown city parking, it was a fair price considering the security.

The hotel entrance is non-descript but video monitored. Up some stairs a large lobby with friendly bi-lingual staff had everything ready to sign in. A few more stairs and we were in what looked like newly renovated rooms. Turns out this was done almost three years ago. The staff keeps the place well!
I immediately booked a room for the next visit to Montreal in a couple months. A bit more expensive than the Lord Berri, our previous "go-to" but much more character and QUIETER!
Don't let the look of the neighbourhood put you off. We walked all over the place on a pub crawl and never had any trouble. Its a city - there will be panhandlers and freaks on the street. It is to be expected wherever one travels. No problems.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, March 30, 2013
I am pleased that we are your new go to place in Montreal. The hotel was renovated a few years ago keeping with its historical character. Our staff works diligently at keeping the hotel spotless and I will certainly pass on your comments in this regard. We look forward to your next visit......we love seeing our clients coming back time and time again. A bientôt.
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Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 22, 2013

Stayed here sometime in fall of last year. I found this hotel very central located and good for budget concious. I got this hotel last minute (must be on sale). Im not sure if this location is in the bad part of town, but there is a sex shop located just below it. You will see a HOTEL sign so you cant miss it. I took a train from toronto and its about 15 mins walk from the central station. The hotel staff is really friendly, To some people this might be an issue, but there is no parking. I think there is a lot across from it but its a pvt one, and its open, not sure if Im comfortable parking my car overnight. Its close to alot of restaurant and alot of shopping in the area. I also found this is close to the gay village so if you mind that, dont stay there. Overall, I will definately come back

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, March 23, 2013
Pleased to hear that you will be back. The hotel is located downtown, at the heart of the entertainment district and host to most major festivals, including the Montreal Jazz Festival. As you mentioned, the hotel is but a few minutes walk from the trendy gay village, Chinatown, Old Montreal, Old Port, the main Ste-Catherine shopping area and the restaurants and nightlife of the Plateau. For the few tourist sites not within walking distance, the St. Laurent metro station is only a few meters from our hotel. Though we do not have our own parking lot, there are several surface and underground lots in proximity to the hotel. Till next time.
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Winooski, Vermont
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

Good price on a winter season weeknight room. Woman at the front desk was helpful and welcoming. Room had hardwood floors and simple decor. Shower was a bit awkward -kind of small and the shower head was not adjustable. Deal included breakfast at a cafe two blocks away. Garaged parking nearby for $11/24 hrs. As others noted, no elevator, so plan for stairs. No gym or hot tub, but they did provide some maple chocolates, which was a sweet touch. Would definitely return to this hotel.

Room Tip: The room was in the "new" part of the building, not facing the street and was quiet.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry56Montreal, General Manager at Hotel Quartier des Spectacles, responded to this review, February 13, 2013
Thanks for your review. We are pleased that you appreciated the value, the staff and our location. A bientôt....till next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Quartier des Spectacles

Address: 17 Sainte-Catherine Ouest, Montreal, Quebec H2Z 1Z5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #36 of 163 Hotels in Montreal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Quartier des Spectacles 2*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Quartier des spectacles is a budget boutique hotel located in the heart of Montreal's entertainment district, the Quartier des spectacles. Hotel Quartier des spectacles is adjacent to Hotel Abri du Voyageur, sharing a common main entrance & lobby.Hotel Quartier des spectacles has recently been renovated keeping with its historical character. Our hotel with its charming rooms and modern studio-apartments is the perfect choice for business clients and tourists alike. Hotel Quartier des spectacles is within proximity of the convention center and its prime location is perfect to discover Montreal's tourist sites and participate in the numerous events and festivals of Montreal.Hotel Quartier des spectacles' warm hospitality will charm the discriminating, yet budget conscious traveller. ... more   less 
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