Just got back from a 1-night getaway in downtown Montreal. This hotel provides exactly what you would expect from a non-branded hotel. It is clean, comfortable and the staff is very helpful. It does not offer all the services of a Hilton resort but they don't claim to. It is a very funky boutique property in the heart of downtown Montreal. We had one of the larger suites on the third floor and it was very comfortable. Had a pleasant stay.

There are a number of pro's to the property:

- It's fun, different, funky and modern
- great location to get in some shopping, movie and dinner
- easy enough to park (no direct access to the hotel)
- Very comfortable bed and bathroom amenities - clean modern and large
- all the little extras are supplied - fancy soaps, bathrobe and slippers
- Hard wood floors are always nice!

There are are few small negatives/cons:

- The building is old and has been converted into a hotel; therefore, the insulation and soundproofing are not the best. You can hear other customers in the halls. Not a big deal. Being low to the ground and the street action, means that the weekends can be a little on the loud side. We did have fire engines scream by on a few occasions and there was quite a bit of horn honking at night. In their defence, it is Saturday in the city. I am usually very sensitive to this and it was not a major issue. I expected it going in.
- The heat was on high but never seemed to max out. This could be an issue in the heart of Winter. I can't say for sure. The bedding is very comfortable and they supply a great duvet to keep you toasty warm. Again, no real problem.

Go ahead, you'll have fun!!!

My fiance and I just returned from Montreal, where we spent three nights at Hotel Chez Swann. The primary highlight of this hotel is how great the front desk staff are. On our first night the music from the restaurant downstairs was loud in our room so they changed our room, after asking the restaurant to lower the music to little avail. The next day the manager said he was going to speak with the restaurant, so hopefully that will not continue. Additionally, they had suggestions for restaurants and activities, and when my fiance became ill, they assisted with finding a nice clean hospital (he's fine now!). They were also genuinely concerned about him, and inquired about his health afterwards. I was very glad that we stayed at such a small place where the staff actually knew who we were, what room we were in, and what we needed.

The decor is funky, the double shower is a neat feature, although on one of the two we couldn't adjust the temperature control, the location is central and within two blocks of the metro, and although in our second room our window only looked into the foyer, the room was very quiet. Who goes to Montreal to look out the window anyway? We also enjoyed the breakfast each morning, which was a nice selection of fruit, cereal, pastries, yogurt and juice. It was just right to get us going and allow us to enjoy the truly wonderful restaurants the city has to offer. A big thank you to the staff, they made our stay quite pleasant and enjoyable despite a day spent at Royal Victoria Hospital.

My fiancé and I stayed at Hotel Chez Swann for a weekend getaway. We like to stay in different hotels everywhere we travel. We have not stayed in a " boutique " hotel before so we have nothing to compare it to. However, I'm still not sure how anyone could give this hotel a 5 star rating. Check in was quick and the staff were friendly, but when we arrived we were highly disappointed in the size of the room. It was very tiny, but we had no control over that considering we booked through hotels.com. We were in room 201, it is on the second floor. There was a lot of construction at the time so it was very noisy. There is also an air conditioning duct behind one of the walls that made loud rumbling noises our whole trip. We weren't completely aware of what a boutique hotel was until after it was booked. There are only about 23 rooms in this hotel, some of which are very small. There are no amenities like a regular hotel ( no mini bar, fridge, coffee maker, swimming pool, lounge, etc. ) There is a restaurant next door, but we didn't bother trying it. It is in a good location, very close to St. Catherine street but we will not stay at this hotel again or another boutique for that matter. It's definitely not our style.

We stayed in The Swann in November, for one night. From the minute we walked into the lobby, we knew this hotel was going to be different from anything we've experienced before. The entrance itself is very unpretentious, the lighting is subdued, the furniture is minimal and the front desk is made out of tree trunks. It's really different.
We had a wonderful room with very large windows looking out onto Rue Drummond. One of the windows had a window seat that had to be about 7 feet long. It was really amazing! The decor in the room is also minimal, but it has everything you would need...flat screen t.v., ipod dock, desk, reading chair, great bed with nice linens and comfy pillows. The bathroom is great and the double shower was really nice! Everything is very up to date in terms of high tech amenities.
You can tell that this is a newer hotel.
You really can't beat the location of this hotel. It is right downtown and Montreal is an incredible walking city, so this puts you right in the middle of everything. You are close to great shopping, great restaurants and many museums.
It's a great starting point!
If you stay in the room that we stayed in or any room facing Drummond, I'm sure you will be very happy with your decision.