. We had reserved a room with 2 queens and a pull out to find we get a room with 2 single beds and a bunk bed. When we get to the room we find the bunk bed not made and with hair allthroughout. When we went to the front desk with this information they insisted that they check first. Giving us the impression that they did not believe us.
Taking a shower in the unit had made the whole bathroom floor start flooding.
When calling the front desk for the possibility of ordering food we get only that "everything is closed" with no help in getting anything to eat.
In addition we also had the elevator not let us out. When we used the emergency button and picked up the telephone to alert the staff to the situation. they hung upon us. This is brutally unacceptable to hang up on people that might believe they are trapped in an elevator.
- Official Description (provided by the hotel):
- The Travelodge Montreal Center is located in the heart of the downtown area, and and just steps away from: Place des Arts Complexe, Desjardins shopping mall, Quartier des Spectacles, Chinatown, Quartier international (business district), Convention center, Old Montreal Restaurants and boutiques in Saint Laurent boulevard and St Catherine street, BIXI network (self-serve bicycle service), Place des Arts, Metro station. Easy access to highways. The hotel features 244 small European styles rooms but clean to perfection. We offer free continental buffet breakfast and WIFI. Handicapped-accessible rooms are available. Our front desk staff is on hand around the clock to help you get the most out of your Montreal vacation. We are pet friendly. ... more less
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- Also Known As:
- Travelodge Montreal Centre Hotel Montreal
- Montreal Travelodge
- Montreal Travel Lodge
- Travel Lodge Montreal