After staying at the Delta Montreal on President Kennedy (near Sherbrooke) for many years, it became a little tattered around the edges, and we had taken to going to other hotels - that is, until just recently. The Delta's recent renovations now have us back as their guests - what an improvement! The rooms, as always, are still large, clean, and spacious - ours had an enclosed balcony - but have been updated with new furniture, comfortable beds, new decorations, updated carpeting and a remodelled bathroom. This made the Delta Montreal a great value for the amount they charge - and don't forget to ask for the AAA/CAA discount if you are a member.
With only a couple of minor tweaks, this hotel could be perfect. For example, guests currently are required to pay extra for WiFi in the guest rooms - allowing free WiFi in every guest room would be a welcome perk - this probably costs the hotel nothing to provide, and would make family travel perfect (keeping in touch with other family members - whether in town or out of town - via the Internet is a great convenience if you don't have to leave the room or be charged extra).
Also, the newly renovated bathrooms no longer has those unsightly industrial/hotel towel racks, but they only replaced the rack with a single hook near the bathtub, leaving it suitable if only one person is using the large towels. (No problem with the hand towel rack, holding three towels directly below the sink.) So, if you wish to hang up more than one bath towel, they don't dry very well on a single hook, all bunched up. The only alternative is hanging them outside the bathroom, on the coat hooks on the wall of the entrance, near the door. Or, in the front hall closet on a hanger...also outside the bathroom. This is an easy fix (even adding another hook on the back of the bathroom door would be fine!), and an important one. Especially in this day and age when hotel visitors are asked to try to conserve water and re-use our towels - hard to do when they're still soaking wet.
Finally, from previous stays (and unless they've changed anything since then), we know that if you want a refrigerator in the room, it costs extra (which isn't such a bad thing) - but you're not guaranteed to be able to get one, depending on when you check in, and how many others have requested a fridge. For those people with young children, or those who have dietary restrictions, access to a refrigerator can be a major convenience. Other hotels often have bar fridges in every room ... however I recognize this is costly and consumes a large amount of electricity, sometimes unnecessarily when the fridges aren't used. I would rather pay extra for a fridge as opposed to jacking up the costs for all the rooms just to provide them all with fridges....but it would be nice to know you can get a fridge if you need it, and not leave it to chance.
As for service, it is quite prompt. We asked for extra towels, and the following night we asked for two feather pillows (instead of the synthetic-fibre ones that don't hold their shape, which were provided in the room), and these were all delivered promptly. However, instead of receiving two feather pillows, we received one feather and one synthetic fibre one. Perhaps they can't tell the difference...?
Overall, the Delta Montreal is conveniently located, has large rooms, and now boasts updated carpeting/furniture/bathrooms that make it once again our go-to hotel in Montreal. We love the reasonable prices, but would welcome if they could provide free in-room WiFi, and of course a few more large towel hooks are quite necessary!
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- Also Known As:
- Delta Hotel Montreal
- Delta Montreal
- Montreal Delta Hotel