It was billed a 4 star, however from the front desk, restaurants to the room quality and services, I would give it a 3.5 max. The best part of the hotel is its central location which helps bump up a 0.5 star from a 3, and the rest is much less than desired. We’re on a 2 day business trip to Montreal and this location is near our client’s office, which is quite convenient.
We arrived an hour earlier than the stated check-in time, and were asked to wait. The wait was actually more than 2 hours and after lunched at one of the hotel restaurants (the other great disappointment in terms of service and food quality), and over an hour passed the official check-in time, we went back to the front desk, our rooms were still unavailable. Had to keep the luggage at their storage room and went to the client meeting.
Finally got check-in in the evening, I was very surprised to see how tiny the room/bathroom was, and how unassuming the décor/finishes were. It felt like living in a small box. We will definitely book a Hilton or Sofitel next time visiting Montreal.
- Official Description (provided by the hotel):
- At the center of Montreal's vibrant cultural and commercial district sits the city's grandest and most gracious hotel - Fairmont The Queen Elizabeth. Located above the train station (Via Rail & AMTRAK) and connected to the extensive underground city of thousands of boutiques, restaurants and cafes, and within walking distance of sports and cultural attractions, this Montreal hotel reflects the city’s distinct elegance and charm. ... more less
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- Also Known As:
- Fairmont The Queen Elizabeth Hotel Montreal
- Fairmont Hotel Montreal
- Fairmont Montreal
- Fairmont Queen Elizabeth
- Montreal Fairmont