Stayed in this hotel in July at the start of our road trip around North America. We were very jetlagged when we arrived having travelled for around 20 hours and could not wait to get to the hotel. There are a few ways to travel to the hotel (train station underneath the hotel and bus stop beside the hotel) but it was late Sunday evening and with 4 suitcases we decided we'd just get a taxi from the airport. The journey cost us $45-50.
The hotel itself is fantastically located, within walking distance to everything we wanted to do and see during our stay and is beautiful. The staff were very friendly and helpful during check in and gave us a lot of tips and ideas for activities to fill the days. The room was very spacious and just perfect after a long journey. The 2 double beds were big and extremely comfortable. The room was both clean and tidy every day. There was plenty of space for our suitcases and clothes and general mess that comes with living out of a suitcase and the beds were situated so that you looked out the window from bed which was stunning both in the mornings at sunrise and at night with the city all lit up.
I don't know about anyone else but when we check into a hotel one of the first things we look for is wifi as we are so far from home we like to keep in touch. There was free wifi in the lobby which had plenty of comfortable seats to relax and water machine. We did ask about wifi in the room and were told that although it wasn't free we could sign up to Fairmont membership free of cost and receive wifi in the room (also free). The second day when we returned to our room there was a card addressed to myself and a plate of sweets and chocolate for us.
Great location for rail and walking. Can be to the old town in about 15 minutes via Notre Dame. The port is lovely and easy to spend a few hours there with good bars and shops. Also the other direction very close to the main shopping street with great shops and Mont Royal with spectacular views of the city.
Language wise the staff were very useful and quick to serve in either official language. Lot of history within the hotel including the suite where John Lennon and Yoko did their bed protest with the room marked with a placard.
If I came back to Montreal I wouldn't consider staying anywhere else!