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“business trip” 4 of 5 stars
Review of Fairmont The Queen Elizabeth

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Fairmont The Queen Elizabeth
4.0 of 5 Hotel   |   900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada (Ville-Marie)   |  
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Hotel amenities
Special Price
25% off room rate
Ranked #49 of 164 hotels in Montreal
GreenLeadersSilver level
Kanata, ON
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“business trip”
4 of 5 stars Reviewed April 26, 2013

Found the staff to be friendly
The hotel could use some upgrades in some of the rooms and the furniture in the open areas could use some TLC
The hotel location is fantastic - close to Old Montreal, great for walking
Good place to hold a work event

Room Tip: lower floors seem to be upgraded not the higher ones 'executive' level is 3
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear lissa_mk - Thank you for the feedback about your recent stay. Thank you also for recognizing the friendliness of our colleagues, which is greatly appreciated. We always strive to offer the best hotel experience and please know we have several ongoing projects to upgrade our guest rooms. We look forward to welcoming you again on your next business trip. Kindest regards.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
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Boston
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 25, 2013

Fairmont always offers such class. A warm welcome at reception from Pascal, free internet as a Presidents Club member (join for free before you arrive), and a quite, gracious room. Easy 10 minute walk to the convention center. Great shopping one street over. Very close (10 minute walk) to McGill University. For just $9, Bus 747 from the airport to downtown, let me off at the corner of the hotel, (stop #5) and the ticket allowed me to ride all public transport free for the next 24 hours. Fabulous run in the morning along the port, through Old Montreal, and by McGill. The concierge has excellent running maps with a 5k and 11k (major uphill) option. Checkout via a click on my iPhone, receipt emailed to me. I’d stay here again in a heartbeat.

Room Tip: My room, 1573, was not overlooking main street but looked other way, very quiet. Make sure you sign...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear mom2dunksie - How lovely to read your recent review. We were thrilled to hear such wonderful feedback regarding your visit to Fairmont The Queen Elizabeth. Rest assured your great comments have already been shared with the team and namely with Pascal at the reception. Our colleagues truly appreciate this type of recognition. We sincerely hope to see you again soon. Until then, our kindest regards.
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2013

Travelled on Via Rail from Union Station to Downtown Montreal.... This hotel is right above the station....convenient! Best when you're travelling in the winter. There's lots of shops and places to eat in and around the hotel. Rooms are well appointed. Friendly hotel staff. Quick and easy check-in and check-out. Great location. Easy access to St Catherine where all the shops are!

Lots of hotels around..... this one is one of the best.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear Nestor S - We're glad you enjoyed your stay with us back in January, and most particularly our friendly staff members and the convenient location of the hotel. Thank you for sharing those comments. The team looks forward to welcoming you back on your next trip to Montreal. Best regards.
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Fonthill, ON
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 25, 2013

Spent three nights at the Queen Elizabeth on the 19th floor (Gold rooms) and can't say enough on how wonderful it was. Private elevator with windows to watch the city on your way up to extraordinary service. Guests on that floor have their own consierge to take care of any questions or needs you may have - received a warm welcome and a tour of the private lounge that is open from 6:30 am to 11 pm - lovely breakfast in the morning, appetizers from 5-7 pm and desserts from 7:30 on - coffee and tea always ready and a supply of juice, pop and water always cold and waiting. Our room was large, lovely and with a great view towards the water.
The bar/lounge in the main lobby is terrific - Paulo makes a great manhattan, had to have a couple just to make sure!! The piano entertainment in the evening was also a wonderful way to unwind with a cocktail. Great location to walk, shop and eat.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear nunnys_1_girl - Thank you very much for the fantastic comments you shared regarding your recent stay on our Fairmont Gold floors in Montreal. We're so happy to hear you thoroughly enjoyed the Gold experience and amenities. We have already shared your beautiful comments with the Gold team as well as with Paulo from Les Voyageurs bar. Thank you very much again and we can't wait to welcome you back to Fairmont Gold! Warmest regards.
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Westchester, New York
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 21, 2013

I stayed at the Queen Elizabeth on a business trip recently. I did not know anything about the hotel before checking in. The hotel is huge, something like 1200 rooms. However, you definitely do not feel overwhelmed. The service is very good and the elevators super fast. In fact, while it is clear the hotel is fairly old, the maintenance has been kept up and it doesn't feel dated. I used the gym which is totally adequate though not cutting edge. We also ate a number of meals at the restaurant which is also very nice though not cheap. All in all, I would definitely recommend the hotel for business or vacation. If the later, just make sure you like the location as it is about 25 minute walk to Old Montreal if you care.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear buddog245 - Thank you for your review. We're glad you enjoyed your overall stay and the services offered. We're also happy to inform you that we've just received some new fitness equipment for the gym, which will be installed this week. Should your travel plans bring you back to Montreal, we would be honoured to welcome you again. Thanks and regards.
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Boston
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 20, 2013

The Fairmont's location (attached to the train station) and its exterior architecture (late 1950s brutalism) mask a comfy interior, clean rooms and pleasant staff. The QE's other plusses are its downtown location -- if one wants to be downtown -- and its easy connections to Montreal's underground passageways. My son and I were visting McGill University, and the QE was a good starting point. Our room was quiet, and both of us slept well. But if you're on the south side of the building, don't expect a great view. Our package also did not include free parking (which is controlled by valets) or free internet/wi-fi connections. The former is a nuisance but the latter is downright unthinkable these days. One also should choose carefully when wandering nearby. Early Saturday morning my 18-year-old son and I ventured northwest of the hotel to find breakfast. A fashionable, "hip" shopping district quickly transitions to adult stores. (Numerous wry comments come to mind, but I'll just leave it at that.)

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear Sox_Fan47 - Thank you for taking the time to share some feedback regarding your stay with your son back in March. We're glad you enjoyed your overall stay. With regards to the internet access, we encourage you to visit fairmont.com/fpc and enroll in our complimentary loyalty program, the Fairmont President's Club. By doing so, you will be able to enjoy many benefits, namely complimentary internet access and this, at all Fairmont Hotels & Resorts starting on your next visit to one of our properties. We hope you enjoyed the University tour. That said, should you return to Montreal, please do not hesitate to visit our concierge desk in the lobby who will be delighted to point out different places of interest. Kindest regards.
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Burnaby, BC
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2013

I stayed 3 nights for the first time at this Fairmont Hotel. Thankfully, I had really good sleeps, which is very important. However, I was worried when I could hear my neighbours on each side so clearly when they first arrived or were talking on the phone. The walls are thin, for sure. The window opens so one can get fresh air and the heating/cooling system works well. The room was showing its age with a cracked bathroom sink and an elderly bar frig so packed with their expensive goods for sale that it is difficult to put anything of your own in there. The location is great and the staff were very helpful. Reception let me check in early for which I was very appreciative. The swimming pool is small but gives a good workout on a cold, rainy day.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear Burnabytravellers - We truly appreciate you taking the time to share your feedback. We're sorry to hear we didn't entirely meet your expectations. Please know we are currently working on a renovation plan and we hope to address in the near future the issues you expressed. That being said, we're glad you enjoyed the comfort of our new mattresses, the friendliness of our staff members as well as the great location of the hotel. If we can be of any assistance for your future stays, please do not hesitate to contact us. Best regards.
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Additional Information about Fairmont The Queen Elizabeth

Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Montreal
#7 Spa Hotel in Montreal
#21 Luxury Hotel in Montreal
#32 Romantic Hotel in Montreal
#36 Business Hotel in Montreal
#37 Family Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
Official Description (provided by the hotel):
At the center of Montreal's vibrant cultural and commercial district sits the city's grandest and most gracious hotel - Fairmont The Queen Elizabeth. Located above the train station (Via Rail & AMTRAK) and connected to the extensive underground city of thousands of boutiques, restaurants and cafes, and within walking distance of sports and cultural attractions, this Montreal hotel reflects the city’s distinct elegance and charm. ... more   less 
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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