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“Solid Gold!” 5 of 5 stars
Review of Fairmont The Queen Elizabeth

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Fairmont The Queen Elizabeth
4.0 of 5 Hotel   |   900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada (Ville-Marie)   |  
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Hotel amenities
Special Price
20% off room rate
Ranked #45 of 163 Hotels in Montreal
Fonthill, ON
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Solid Gold!”
5 of 5 stars Reviewed April 25, 2013

Spent three nights at the Queen Elizabeth on the 19th floor (Gold rooms) and can't say enough on how wonderful it was. Private elevator with windows to watch the city on your way up to extraordinary service. Guests on that floor have their own consierge to take care of any questions or needs you may have - received a warm welcome and a tour of the private lounge that is open from 6:30 am to 11 pm - lovely breakfast in the morning, appetizers from 5-7 pm and desserts from 7:30 on - coffee and tea always ready and a supply of juice, pop and water always cold and waiting. Our room was large, lovely and with a great view towards the water.
The bar/lounge in the main lobby is terrific - Paulo makes a great manhattan, had to have a couple just to make sure!! The piano entertainment in the evening was also a wonderful way to unwind with a cocktail. Great location to walk, shop and eat.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear nunnys_1_girl - Thank you very much for the fantastic comments you shared regarding your recent stay on our Fairmont Gold floors in Montreal. We're so happy to hear you thoroughly enjoyed the Gold experience and amenities. We have already shared your beautiful comments with the Gold team as well as with Paulo from Les Voyageurs bar. Thank you very much again and we can't wait to welcome you back to Fairmont Gold! Warmest regards.
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2,163 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Westchester, New York
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 21, 2013

I stayed at the Queen Elizabeth on a business trip recently. I did not know anything about the hotel before checking in. The hotel is huge, something like 1200 rooms. However, you definitely do not feel overwhelmed. The service is very good and the elevators super fast. In fact, while it is clear the hotel is fairly old, the maintenance has been kept up and it doesn't feel dated. I used the gym which is totally adequate though not cutting edge. We also ate a number of meals at the restaurant which is also very nice though not cheap. All in all, I would definitely recommend the hotel for business or vacation. If the later, just make sure you like the location as it is about 25 minute walk to Old Montreal if you care.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear buddog245 - Thank you for your review. We're glad you enjoyed your overall stay and the services offered. We're also happy to inform you that we've just received some new fitness equipment for the gym, which will be installed this week. Should your travel plans bring you back to Montreal, we would be honoured to welcome you again. Thanks and regards.
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Boston
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 20, 2013

The Fairmont's location (attached to the train station) and its exterior architecture (late 1950s brutalism) mask a comfy interior, clean rooms and pleasant staff. The QE's other plusses are its downtown location -- if one wants to be downtown -- and its easy connections to Montreal's underground passageways. My son and I were visting McGill University, and the QE was a good starting point. Our room was quiet, and both of us slept well. But if you're on the south side of the building, don't expect a great view. Our package also did not include free parking (which is controlled by valets) or free internet/wi-fi connections. The former is a nuisance but the latter is downright unthinkable these days. One also should choose carefully when wandering nearby. Early Saturday morning my 18-year-old son and I ventured northwest of the hotel to find breakfast. A fashionable, "hip" shopping district quickly transitions to adult stores. (Numerous wry comments come to mind, but I'll just leave it at that.)

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear Sox_Fan47 - Thank you for taking the time to share some feedback regarding your stay with your son back in March. We're glad you enjoyed your overall stay. With regards to the internet access, we encourage you to visit fairmont.com/fpc and enroll in our complimentary loyalty program, the Fairmont President's Club. By doing so, you will be able to enjoy many benefits, namely complimentary internet access and this, at all Fairmont Hotels & Resorts starting on your next visit to one of our properties. We hope you enjoyed the University tour. That said, should you return to Montreal, please do not hesitate to visit our concierge desk in the lobby who will be delighted to point out different places of interest. Kindest regards.
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Burnaby, BC
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 19, 2013

I stayed 3 nights for the first time at this Fairmont Hotel. Thankfully, I had really good sleeps, which is very important. However, I was worried when I could hear my neighbours on each side so clearly when they first arrived or were talking on the phone. The walls are thin, for sure. The window opens so one can get fresh air and the heating/cooling system works well. The room was showing its age with a cracked bathroom sink and an elderly bar frig so packed with their expensive goods for sale that it is difficult to put anything of your own in there. The location is great and the staff were very helpful. Reception let me check in early for which I was very appreciative. The swimming pool is small but gives a good workout on a cold, rainy day.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 28, 2013
Dear Burnabytravellers - We truly appreciate you taking the time to share your feedback. We're sorry to hear we didn't entirely meet your expectations. Please know we are currently working on a renovation plan and we hope to address in the near future the issues you expressed. That being said, we're glad you enjoyed the comfort of our new mattresses, the friendliness of our staff members as well as the great location of the hotel. If we can be of any assistance for your future stays, please do not hesitate to contact us. Best regards.
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Syracuse, New York
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 17, 2013

This was a real treat for us - probably the best hotel we've ever stayed in. Staff is professional and amazingly good at their jobs. Seamless communication with all departments makes every decision so simple. It is expensive - BUT - our car was parked for us - and delivered to a convenient, easy to get to spot under the hotel. This was a real advantage as I have mobility issues and had not a simgle moment of worrying about navigating the hotel. The turn down service was unexpected and housekeeping staff did so many little things flawlessly.....we were grateful to be so kindly fussed over. The VERY BEST part of the hotel: the BED!! We had a king and never slept better in our lives. The boutique was a blast - the location (center city) excellent. There was no view to speak of but, because we required handicapped accommodations, we were necessarily placed on a low floor so that was a small compromise. All in all, the QE is a lovely choice for people with no budget restrictions.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 29, 2013
Dear Linda B - We're so thrilled to hear such delightful feedback and how the team left a memorable impression. We've already passed on your appreciation to the staff members. We do hope to have the opportunity of welcoming you back in the near future. Warmest regards from Montreal.
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Toronto, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 16, 2013

We stayed for a weekend getaway. The room was nice and the hotel staff were very pleasing. We had a queen room and that was fine for the weekend, the bed was really comfortable ( my husband said I slept like a log) We took the via from Toronto and the hotel is above the train tunnel so we did not have to walk outside at all. There are many shops that are part of the underground and again you do not have to go outside unless you want to see St. Catharine's street which is another location filled with shops and restaurants.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 29, 2013
Dear FromtheHamptons - Thank you for your recent review. We're glad you enjoyed the convenient location of the hotel, especially when traveling by train to Montreal. Also thank you for your feedback regarding the comfort of our new mattresses. We hope you will visit us again soon for another weekend getaway. Many thanks and regards.
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Ottawa, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2013

This was a fun hotel to go to. Everything was clean and comfy. The location was great.
We ended up having a friend come back to the hotel with us and they gave us a cot for him to sleep on. Very friendly service. Great valet service too!
The only complaint is that you can smell the chlorine from the pool near the reception.

Would definitely go back!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review, April 29, 2013
Dear Lucia L - Thank you very much for your fantastic comments regarding your recent stay at Fairmont The Queen Elizabeth. We're delighted to hear you all enjoyed your visit. We look forward to your next trip to Montreal! Best regards.
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Additional Information about Fairmont The Queen Elizabeth

Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Montreal
#20 Luxury Hotel in Montreal
#32 Romantic Hotel in Montreal
#33 Business Hotel in Montreal
#37 Family Hotel in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
Number of rooms: 982
Official Description (provided by the hotel):
At the center of Montreal's vibrant cultural and commercial district sits the city's grandest and most gracious hotel - Fairmont The Queen Elizabeth. Located above the train station (Via Rail & AMTRAK) and connected to the extensive underground city of thousands of boutiques, restaurants and cafes, and within walking distance of sports and cultural attractions, this Montreal hotel reflects the city’s distinct elegance and charm. ... more   less 
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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