I was very surprised to book a room at a Fairmont property for $169 a night, and based on the low price and some of the other negative reviews on this site, I was expecting the worst. However, we had a great experience at this hotel. The concierge and front desk were always friendly and extremely helpful, especially when we had a little health scare that caused us to go to the emergency room. The room itself was small, but nice, updated, and large enough to suit our needs. We were on the 13th floor with a view of Mont Royal, which was great. We had brunch at Montrealis, which was fabulous. We have stayed at other Fairmont properties that were more grand and luxurious, but for the price, I doubt this property can be beat in Montreal. Wonderful location with access to the underground shopping, close casual and upscale food options, and within walking distance of Old Montreal. My biggest complaint is the outrageous price of room service and the lack of affordable food/drink options on the hotel property.