I stayed Thursday 19 to Sunday 22 August 2004. The hotel has a wide drive in from Gauchetiere (street) and splendid entrance leading immediately to lifts to the top two floors of the skyscraper. Reaching the hotel from the bus terminal or train station (both serve Dorval Airport) is easy as the hotel is linked to Montreal's extensive underground walkway system. My HH Honors card gave me an upgrade so my room 1338 may have been better than average. It had a huge bed, desk, armchairs and was generally well equipped. Bathroom was on the small size, as the door opening inwards almost touched the WC. Everything was spotless for my arrival and during my stay. Reception staff were friendly and helpful with answering several questions. There is an outdoor heated pool about 15 metres long open from 06.30 every morning. Business Centre closed at weekends: nearest internet access is coin machines in railway station or at Chapters Bookshop. I had one dinner in hotel. A restaurant is closed for refurbishment. The kitchens were under pressure due to a wedding reception and though the service was again friendly, I would rate the food as average only. Overall I would certainly stay again for the hotel's location, friendliness and outdoor pool.

I recently spent 4 days at the Hilton Bonaventure. The hotel was OK. It did not deserve the 5star rating granted by some websites. The rooms could use some upgrades. The Executive rooms were not any better than the regular rooms. Compared to the Hilton Millenium in New York or the Hilton in Beijing, Hilton Bonaventure was like a Motel 6. The front desk staffs were rude at times. The location is pretty good though. The Executive lounge was closed when I was there. It was supposed to be re-opened during my stay but got indefinitely delayed.

The room I had was small, but had a great view. Your on top of a high-rise directly over train tracks, but no noise. The lighting in the room was really bad, made the rooms decor look worse than it was. The room service was very good. The front desk service was not.
It's also rather hard to find, the outside of the building has no big Hilton sign or anything. Just a tiny placard by the front gate. Also, when I was there the 1st floor area was under construction, and the signs to the actual hotel lobby were misleading.

We went there 4th of July weekend. I chose Hilton because of its reputation and most importantly it had an outdoor pool.
It was definitely an unpleasant experience for us. The receptionist was very unpolite and unhelpful, the room was extremely noisy and after the first night I asked them to change it, at least they were fine with it. The hotel was extremely crowded, probably because of the festival. It was impossible to go into the pool, because of the families with kids (tons of them), they also had a dining area right next to the pool which made the pool area extremely crowded and noisy.
Needless to say I had no fun at all. Plus the check out person was really unprofessional and I had to report her. The manager was responsive though. I had one of my worst vacations in a 5 star hotel. The service we received was definitely not even 1 star. I would never go there again.